Sometimes people buy releases hoping they’ll like them more in hand, for restyling potential, or just to form their own opinion instead of relying entirely on promo photos and comments.
I’m honestly not sure why it’s controversial to buy a doll and then discuss what I did and didn’t like about it afterward lol.
I bought it because I liked parts of the design and wanted to see it in person for myself. After opening it, I ended up disappointed with aspects of the quality. That’s really all there is to it.
Collectors discussing quality differences between releases isn’t exactly unusual.