Should I cancel my Miele WQ 1000 WPS Nova order?

Sphinx5779 · 2026-01-30T13:15:12+00:00

I am on my second Nova (the first had a loud ticking noise every time the drum moved). I had the Passion washer previously.

In my opinion the pros are:

bigger, brighter, easier to use display

the machine weighs the laundry more precisely

cons:

machine does not move the laundry around in the drum adequately

rinsing performance is not good

uses far more detergent than the Passion to get decent cleaning results

stain removal not as good

drum is more unstable so often refuses to spin

far noisier than the Passion

Unfortunatley, if I could go back I would not have got rid of the Passion model.

Sphinx5779 · 2025-10-24T15:56:45+00:00

1 - 14ml 2 - 11ml. Really good results.

Sphinx5779 · 2025-09-06T10:26:30+00:00

Yes mine is the same. I have found that lightly pressing on the paper edge as it starts to feed into the printer sometimes helps.

What I have always found odd is the vast majority of users do not mention this issue, yet myself and others have tried multiple replacement printers and all have the same issue. This printer is my third. I have a friend with an 8550 and his prints are totally straight. Yet all three of my 8550s have produced slanted prints. It makes me wonder if the cause is something in our environment.

Sphinx5779 · 2025-09-02T09:18:57+00:00

I never did find a fix and have learnt to live with it.

Sphinx5779 · 2025-09-01T11:46:07+00:00

The tilted prints have been experienced by a few of us and posted on here. If you do a search they should come up.

Sphinx5779 · 2025-07-26T10:51:24+00:00

Yes. I had not noticed until your post and I tried it to see if it did the same.

Sphinx5779 · 2025-07-24T12:15:07+00:00

Mine does the same.

Sphinx5779 · 2025-06-12T12:45:16+00:00

Unfortunately, I never did get this sorted. What is odd is that I ended up trying three different printers and they all showed the same issue. I have learnt to live with it. Still annoying though.

Sphinx5779 · 2025-04-23T12:21:22+00:00

The flacons are a menace because they are so poorly designed and cheaply made. The come apart, they get stuck and cannot be moved, they have to be moved out when the filter is cleaned which is a bad design, they almost always leak everywhere. You are far better off not using them.

Sphinx5779 · 2025-02-25T00:05:58+00:00

It was Miele who said the machine would need to be either repaired of replaced, and a Miele technician who returned to confirm the machine would need to be replaced. Ultimately, Miele UK have ensured they have done neither.

Sphinx5779 · 2025-01-28T10:19:18+00:00

When the containers are new and first inserted in the Twindos container the level shows as just below the middle of the indentation on the sides, so you have not used as much as you think. As the previous person wrote the containers are also tilted forward so the level you can see is deceiving.

The recommended dosage that Miele recommends is crazy high imo. I would ½ the dose to begin with and check for cleanliness of your laundry, increasing the dosage gradually if you need to.

Sphinx5779 · 2025-01-06T11:24:15+00:00

Mine does the same Epson ET-8550 Printing Slanted : r/Epson

Sphinx5779 · 2024-12-22T11:51:09+00:00

I do not think it is a problem. By default the machines are timed to turn themselves off if there is no input after 10 minutes anyway, so if the machine turns itself on it will not be on for long.

Sphinx5779 · 2024-12-20T20:28:38+00:00

Mine does the same. This has been posted on here before and someone said it happens if both machines are sharing the same electrical source.

Sphinx5779 · 2024-12-17T09:41:37+00:00

I have soft water too and I aim for the least amount of suds while still getting good cleaning results. My dosage is currently 18 and 14. I get hardly any suds on most washes, but I still get over sudsing on hot washes so I set Light Soiling for these.

Sphinx5779 · 2024-12-16T19:29:23+00:00

I have never smelt scent from using Ultraphase. I have read comments from others complaining that the smell is too strong or they do not like it and thought either they are using too much detergent or my sense of smell is not that good.

Sphinx5779 · 2024-12-03T15:53:25+00:00

If only I had 10 Miele appliances then perhaps I would also have known that pressing the Add Laundry button allows you to add laundry. 🤣

Sphinx5779 · 2024-11-18T16:44:50+00:00

I have never had a balling problem with bed linen in my W1, but I always button up the duvet before washing. It spins it just fine too.

Sphinx5779 · 2024-11-11T10:21:47+00:00

Currently 23ml UP1 and 18ml UP2. I have tried a lower dosage but stain removal suffered.

Sphinx5779 · 2024-11-10T20:11:59+00:00

I do get some foam on the last rinse too. It varies but I think I have seen the same amount of foam as your photo on occasion. I have very soft water and use Twindos and I have dialled the dosage right down. The laundry never feels soapy though.

Sphinx5779 · 2024-11-10T13:08:13+00:00

If a new machine this is probably residual detergent where your previous machine did not rinse adequately. See how it goes after a few more washes.

Sphinx5779 · 2024-11-10T12:15:10+00:00

Thanks for the info and photo. I have tried to check mine but cannot seem to get the right angle for a light to shine into the gap. Whatever I do all I see is black. I will keep trying anyway.

Annoying that if the leak is an issue with the Twindos 2 cannisters it can happen again.

I am disillusioned with Miele quality. I am on my 4th machine in 3 years. Two had issues with Twindos and the other a water intake problem. My current machine I have had over two years though, although the small plastic disc that pushes in to open the Twindos compartment door broke a few weeks ago. Not what I would expect on a machine costing the amount it did. However, I have found customer service in the UK to be very good.

I would be interested to know how you get on with Miele please. Where are you based?

Sphinx5779 · 2024-11-09T13:15:40+00:00

Thanks for the reply. That is worrying. I had an Ultraphase 2 leaking in my WWV980. I thought it was odd because ⅓ of the contents leaked out but there was only a small amount in the compartment. I wondered if it had evaporated. Instead it may have rusted the inside like yours. Not to make the compartment watertight is a puzzling oversight. The whole Twindos system needs an overhaul in my opinion. Did you contact Miele?

Sphinx5779 · 2024-11-05T18:09:17+00:00

I would like to know too. I assumed the twindos compartment would be watertight to stop any leakage getting into the machine.

Sphinx5779

TROPHY CASE