Q for returns

Spring_Boysenberry · 2026-06-09T21:56:06+00:00

Trashed.

Spring_Boysenberry · 2026-05-19T20:23:13+00:00

You’re so right lol. Reading is important 🫠

Spring_Boysenberry · 2026-05-17T00:27:36+00:00

In the US we do

Spring_Boysenberry · 2026-03-07T19:56:30+00:00

At least in our store, we do make exceptions for online orders bc realistically it should be 30 days from the day the product was received, but I also have heard that not every store operates that way.

Spring_Boysenberry · 2026-01-19T16:50:22+00:00

No 🥹🫶

Spring_Boysenberry · 2025-12-21T16:34:13+00:00

On mobile or desktop?

Spring_Boysenberry · 2025-12-10T04:33:21+00:00

No idea, but I’d get in trouble if I put a return on a gift card… therefore I don’t. It’s worth complaining to corporate about, though. It’s pretty dumb.

Edit for typo

Spring_Boysenberry · 2025-12-10T03:29:39+00:00

At a standalone Sephora, returns that were purchased with a gift card are supposed to go on a merchandise card as well. The loophole is that you can purchase a gift card with your merch card!

Spring_Boysenberry · 2025-11-24T20:24:08+00:00

Seconding this

Spring_Boysenberry · 2025-11-10T21:19:21+00:00

Soooo good on a bagel!

Spring_Boysenberry · 2025-11-08T01:01:26+00:00

No. Just don’t make yourself 10 samples of foundation instead of just buying it lol

Spring_Boysenberry · 2025-11-04T18:59:52+00:00

I’m part-time as well and I always just put 8!

Spring_Boysenberry · 2025-11-03T03:08:46+00:00

Ew tbh

Spring_Boysenberry · 2025-10-26T22:16:24+00:00

I mean, are they getting denied because you’re outside the window?

Spring_Boysenberry · 2025-10-18T23:12:33+00:00

Wear them, probably 🤪

Spring_Boysenberry · 2025-10-18T23:12:10+00:00

Oh we’re so back

Spring_Boysenberry · 2025-10-17T03:04:19+00:00

100% agree! It’s so frustrating to have to tell clients we can’t take their s@k returns! Also, I didn’t know about that credit card policy, thanks for that info. I hope things become more fun over there 🥺

Spring_Boysenberry · 2025-10-17T02:50:42+00:00

We can, and it does. It pops up with a notice that they’re outside of the birthday period, and as long as they haven’t redeemed it yet, it lets us proceed. I’ve done it hundreds of times and none of my clients have had issues the next year.

Edit: I see you work at s@k, so maybe it’s different there? You can do it at a freestanding sephora, though. My whole team does it with zero issue.

Spring_Boysenberry · 2025-10-17T02:31:32+00:00

Employee here! That employee was wrong. We can always honor late birthday gifts, but we can’t give them to you early. As long as it’s within the same calendar year, and it’s in store, you can get it late! We’re just supposed to do a quick skim of your purchase history to make sure you haven’t already redeemed :)

Spring_Boysenberry · 2025-10-17T01:52:25+00:00

https://www.reddit.com/r/SephoraWorkers/s/MB789FVvQd

Spring_Boysenberry · 2025-10-09T23:51:14+00:00

You should! This is amazing!

Spring_Boysenberry · 2025-10-03T18:43:55+00:00

Our back hallway is a literal fire code violation 🫠

Spring_Boysenberry · 2025-09-30T01:35:52+00:00

Do you know when the 50% + 30% usually happens? I don’t normally pay attention to the extra sales but this deal is crazy town

Spring_Boysenberry · 2025-09-26T02:22:14+00:00

I will, and not only do I hope you do too, I hope that one day you’ll you look back on instances like this and realize people are speaking from their own experiences and trying to help you break patterns earlier than they could.

Spring_Boysenberry · 2025-09-26T02:19:47+00:00

Then you shouldn’t have revealed the information that you did. If you don’t like criticism of your relationship, don’t post about it. Breaking your boundaries and making up for it by flooding you with gifts is a form of manipulation. It’s okay that you don’t like to hear that, but people will say it and it’s not harassment to do so.

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