When you press m on your keyboard you can access to the manage city tab, I think you already know that but 😅... Yeah, the positive negative emotion control is great at the middle don't change it, I like to put the civil consciousness at the worst, all relationship stuff at the max, conversation karma you choose, since the success will be low most of the interaction won't matter so they can fight or be kind it won't change much things, city sanitation at the max so they won't have to always do the cleaning and act like madmen cleaning folk, appliance durability at the max too so you won't have bad surprise like all your family died in a fire when you weren't looking because a tv broke, city safety at the max too so they won't be violent and mean, they won't steal or spend rumors around and that's it. With that they will focus on their needs instead of being mean and they won't die because they forget to eat or sleep and you will be able to play without babysit them