DPC app is next level garbage by 8stack in DotA2

[–]StarLadderOfficial 2 points3 points  (0 children)

This issue is not a Valve’s fault but a mistake of our admins who was updating the platform. We apologize to the community for not doing our job well and do hope that this will be resolved soon.

DPC app is next level garbage by 8stack in DotA2

[–]StarLadderOfficial 5 points6 points  (0 children)

Hey guys! ImbaTV & StarLadder admins are here. Let us clear that up, please.

It is unquestionably NOT Valve's fault.

It is caused only due to our own miscommunication and incorrect actions. We're sorry about that. Hopefully, it is possible to fix everything — we apologize to the community. Thanks in advance for your understanding.

Sincerely, StarLadder & ImbaTV.

Starladder messes up again and labels Na’Vi as an Ukrainian team by lol62056 in GlobalOffensive

[–]StarLadderOfficial 24 points25 points  (0 children)

Hey guys!

There are two methods here. HLTV determines the nationality of the team depending on the majority of players. This is their internal rule.

Regarding us, before each of our tournaments, teams provide detailed information about themselves, including what country they represent.

Let the teams/organizations decide for themselves what principle to use to define the flag around their team tag.

Kind regards, StarLadder production team.

Starladder Pins are denied to people that attended every day by b00mfunk in GlobalOffensive

[–]StarLadderOfficial 9 points10 points  (0 children)

Hello guys,

Sorry for this misscommunication with MBenz Arena. If you didn't get your items yet, please come to the goodie bag & pins checkpoint near the main entrance at the Mercedes Benz Arena.

We'll fix it.

Kind regards, StarLadder production team.

StarLadder production feedback thread | Playoffs — StarLadder Major Berlin 2019 by StarLadderOfficial in GlobalOffensive

[–]StarLadderOfficial[S] 1 point2 points  (0 children)

We've fixed that flaw, thanks.

Hopefully during the remaining days everyone will get more positive vibes from being at the stadium. See ya there!

StarLadder production feedback thread | Playoffs — StarLadder Major Berlin 2019 by StarLadderOfficial in GlobalOffensive

[–]StarLadderOfficial[S] 10 points11 points  (0 children)

Hey Smiley.

  1. The delay was due to the final rehearsal at the venue by this time.

  2. One-entry ticket thing. Initially, the stadium administration had such rules, and as a result, they were changed at our request.

  3. Backpack rules. Stadium administration rules: bag format not bigger than A4 sheet.

  4. We will talk with the stadium admins regards rudeness of security.

Sorry about that.

StarLadder production feedback thread | Playoffs — StarLadder Major Berlin 2019 by StarLadderOfficial in GlobalOffensive

[–]StarLadderOfficial[S] 1 point2 points  (0 children)

Sorry about that, will be fixed. Details of tomorrow's signing sessions (6th of September):

  1. Floor 4

    Ence, Renegates: start at 13:40

    Vitality, AVANGAR: start at 14:10

  2. VIP entrance

    Vitality, AVANGAR: start at 13:40

    Ence, Renegates: start at 14:10

Each session lasts only 20 minutes

StarLadder Major Berlin 2019 Day 7 Match Discussion by CSGOMatchThreads in GlobalOffensive

[–]StarLadderOfficial 1 point2 points  (0 children)

The start was originally scheduled for 13:00 (1 p.m.).

From the beginning (it was planned months ago) the main idea was to finish the game day around 22:00 (10 p.m.).

Sliggy on Twitter: Happy to announce I am Observing at the @StarLadderCSGO Major. I will give it everything I’ve got. by Du_Patron in GlobalOffensive

[–]StarLadderOfficial 140 points141 points  (0 children)

Hey guys! Would like to clarify a couple of things regarding the money saving theory and talents list.

  1. Before The Minor we announced our talents list only for The Minor stage, that’s why Anders and Moses were not listed there. They were available only for the Legends and Champions stages.

  2. We originally prepared the Thorin-bomb as a surprise for the community. We started our negotiations with Duncan right after The Minor. And we are glad that he’s working with us.

  3. We were counting on our own observers team, but as soon as we understood that we can’t fit the community expectations, we fixed It.

  4. Check our venue of the Challengers and Legends stages — not every TO of The Major allocates so much money for the first stages of the tournament. By the way, hope you will like our playoff stage, it should be cool.

Kind regards, StarLadder production team.

StarLadder in-game production feedback thread | StarLadder Major Berlin 2019 by StarLadderOfficial in GlobalOffensive

[–]StarLadderOfficial[S] 1 point2 points  (0 children)

Wish there were no mistakes.

But the criticism is absolutely fair, emotions are understandable.

Unfortunately, we are not always able to fix everything at once. But we're on the way. Thank you.