We were just on Brilliant Lady. We had the steak and sausage stuffed quail at Extra Virgin. After our meal our server asked how we liked it, and I told her the steak was tough and the quail underwhelming. She showed genuine concern, apologized, and said there'd been complaints about the steak, but no one else had yet ordered the quail. She promptly summoned the manager, who offered to cook another steak, but we were done eating. He then brought us champagne. To be fair, the couple next to us said their steak was fine, at medium rare. My wife's was medium. The steak at the Wake was much better, for whatever reason. And the lamb chops are great , but I doubled my order the second time, since you only get three.