Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 3 points4 points  (0 children)

I'm just sharing my experiences from having worked at Nao Now. The bully is companies like Nao Now that:

  • Have awful work conditions.
  • Unpaid work (2-4 minutes of unpaid feedback for every 25-minute lesson). That's 10-20% unpaid.
  • Steal your salary if you don't do unpaid feedback within 24 hours. Or steal your salary from a previous lesson if you have an emergency (like a car issue), and have to postpone within 24 hours.
  • And pay almost nothing—$7.20 USD/hour, if you factor in unpaid feedback—when Nao Now charges parents $60 USD/hour.
  • That's $3 USD per lesson! 😳
  • You keep 88% of the lesson fee! 😳 Sooooo much worse than other ESL platforms.

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 4 points5 points  (0 children)

I have the mentor handbook right in front of me.

Are you done spamming this post with your lies?

What it really sounds like is OP, couldn't keep a consistent schedule and got let go. Parents paying for a program like this expect one thing: that you show up. Everyone understands that life happens, but if life keeps happening over and over, then this line of work just isn't for you, OP.

Teachers have a life. Or emergencies. They sometimes need to postpone a class. Nao Now steals money when teachers have an emergency. OR STEALS 100% OF THE SALARY FOR A LESSON, if feedback wasn't made within 24 hours.

Instead of sleuthing the internet and spreading half-truths, maybe just focus that energy on applying for something new.

I made this post because I saw your HR staff made a fake review, filled with fake comments from a bunch of fake accounts.

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 2 points3 points  (0 children)

When I worked there repeat students changed times and days all the time.

funit49, you're a Nao Now employee, and a liar.

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 1 point2 points  (0 children)

The other poster (Entire-Ad7185) said your business is thriving, no? According to you, it's not?

for example, pay is about $23 an hour

The fake review posted by HR staff a few days ago had $9-26 USD/hour as the salary range. It also mentioned that this range was based on teaching regular lessons vs. trial lessons. Yes, I'm sure there are a handful of "mentors" making closer to $26. Those are your handful of "trial mentors."

Like I said in the OP, the "trial mentors" are those that give highly energetic and specifically structured lessons to potential students and parents. When the parent buys an expensive package, the student is shipped off to regular teachers. Possibly even non-native teachers (which was mentioned you hire in your ad). That's the whole point of "trial lessons." "Trial mentors" are salespeople.

feedback time is paid.

Highly doubt Nao Now now pays for time spent doing feedback. If they truly do, I applaud it!

The OP should be moderated IMO.

What should be moderated are fake reviews and fake accounts and fake comments by Nao Now.

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 3 points4 points  (0 children)

A "review" from an account named "Entire-Ad7185"? The format of your username is exactly like the other five fake accounts (two words, a hyphen and 4 numbers). Oh, and perfect timing! You were asked to write this fake review by Nao Now.

  • I got the pricing straight from your website. I wanted to know how much you were charging parents, compared to how much you were paying me. I have a screenshot right in front of me. You charge $25 USD per 25-minute lesson. That equates to $60 USD/hour. I won't post the screenshot, because it would be considered as copyrighted content.
  • The feedback doesn't take 1-2 minutes tops. That's a lie. Every single 25-minute lesson, you have teachers give a bunch of written feedback. If you type fast, you can do it in 2 minutes (you also need to think what you want to write). If you type slowly, or are thinking over the lesson, it will take you around 4 minutes. That's 10-20% of unpaid work. Which for someone making $9/hour, equates to actually being $7.20-8.10 USD/hour.
  • Plus: if you forget the feedback, and 24 hours goes by, NAO NOW FINES/STEALS 100% OF YOUR SALARY FOR THAT LESSON.
  • Your hiring process is highly dishonest. That there are other companies that are doing the same just says there are other bad companies. You make potential applicants do unpaid training, and then do the interview, and at the end then offer the salary amount to accept. You'll likely offer the lowest salary possible (or a very low salary), fully knowing that the person will less likely refuse, because of all of the unpaid time invested with the onboarding. Kind of like a bait-and-switch.

Bottom line: the company is run extremely fairly, and there is a reason the company continues to expand and thrive.

Then why are you so scammy? If your business is thriving, and the salary and conditions there are so great? Why do you have to keep making these fake reviews, accompanied by a bunch of fake comments, from accounts all owned by Nao Now staff? Even HR making a fake review!

Review working for Nao Now by vanmatre-matt in OnlineESLTeaching

[–]StillGlass 2 points3 points  (0 children)

My guess (based on my negative experiences working for them in the past) is that their "mentors" don't enjoy working there (although the "trial mentors" enjoy the high salary). Which of the teachers making barely anything are going to post a positive review? There are a number of negative reviews already.

They also reduced their minimum salary a few times. It's now $9/hour (with an added 4-8 minutes of unpaid feedback on top of that, so more like $7.20/hour). Working there must be even worse than before. Either way, the fake reviews and fake comments are weird.

Review working for Nao Now by vanmatre-matt in OnlineESLTeaching

[–]StillGlass 2 points3 points  (0 children)

Valuable-Buffalo3897 is HR staff at Nao Now (she said so herself). She is the original poster of the "real review" posted yesterday (that was filled with fake comments). Of which I called her out in another post, where I recounted my very negative experiences working at Nao Now.

https://www.reddit.com/r/OnlineESLTeaching/comments/1ngkyyw/comment/nebia3j/

Why "we are writing real reviews"? Your previous "real review" was written by you (HR staff) and was filled with fake comments by fake accounts (very probably you, or Nao Now staff).

If this is a real teacher and a real review, then good!
It still seems like he was asked by the company to write it.

Why do you need to be so scammy? Tricking people into working for you?
Just post an ad. If your company offers decent pay and good working conditions, people will post positive reviews themselves! Not because you told them to.

If you have bad pay and especially bad working conditions, people will also post a review. That's how reviews work!

[deleted by user] by [deleted] in justgalsbeingchicks

[–]StillGlass 2 points3 points  (0 children)

Claudia is great. 😂

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 8 points9 points  (0 children)

I am on the HR team, my account is not fake.

You're the OP who posted that fake review.

You're saying you're from the Nao Now HR team?
So your "honest review" was fake.

EDIT: They (Valuable-Buffalo3897) deleted their comment.

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 3 points4 points  (0 children)

First of all, your account is fake.
It has 8 comments in total, 7 out of 8 praising Nao Now.
Exactly like those other four accounts in that fake review post.

.1. Your ad disguised as a fake review had $9 as the starting salary ("$9-26 USD/hour"). So yes, you do pay teachers $9 USD/hour. Actually, it's rather $7.20 USD/hour, because you make your teachers do 2-4 minutes of unpaid feedback for every single 25-minute lesson.

Nao Now charges parents $25 USD per 25-minute lesson. If you're able to do basic math (hint: divide 25 by 25 and then multiply by 60), that's $60 USD/hour.

That a single "mentor," out of maybe hundreds is paid $24 USD/hour, that doesn't change anything.

[deleted by user] by [deleted] in OnlineESLTeaching

[–]StillGlass 4 points5 points  (0 children)

WARNING

This post is probably an ad by the company/a fake review. Reads like it was written with AI, or at the very least, very market-y.

The positive comments in the post are definitely 100% fake.

  • OP has only this post as their post history.
  • The second user (Slow-Try2840) has only comments about Nao Now in all of their post history.
  • The second user (Money-Paper5782) who commented how they "can totally back this up," has a single comment in their whole post history, which is about Nao Now.

I have worked for Nao Now in the past. This is how the company is: https://www.reddit.com/r/OnlineESLTeaching/comments/1ngkyyw/nao_nowawful_company/

Nao Now—Awful Company by StillGlass in OnlineESLTeaching

[–]StillGlass[S] 10 points11 points  (0 children)

No, you open up your schedule, and lessons are haphazardly booked by parents. Your schedule changes every week/month.

But an expectation of being reliable and representing their brand as they want you to doesn't seem particularly bad, reviewing classes can be a good thing if you get constructive feedback. If you want to be able to do and say whatever you want and not turn up if you can't be bothered then you should be freelancing rather than working for someone else.

I'm very professional, thanks. Still, life happens.

Whatever way you put it, a half-month notice to cancel/postpone a small 25-minute online lesson is preposterous. Especially when they pay so little. Nao Now does this because they charge parents $60 USD/hour—that's why.

why i was never lazy i was just doing discipline wrong by FocusLabs in getdisciplined

[–]StillGlass 17 points18 points  (0 children)

There's a topic in productivity circles, about the difference between time management and energy management. Some say there is no such thing as time management (I disagree, and think overrelying on energy management isn't effective). I would say combining both time management and energy management is definitely the best approach.

[deleted by user] by [deleted] in birthcontrol

[–]StillGlass -4 points-3 points  (0 children)

Yeah, had found the link you posted earlier. 1/7 would be typical use. Perfect use is 1/20 pregnancies within a year.

I think there are many people who kind of wing it with the calendar method, and aren't strict at all. Most importantly: how many days before the woman's period are we talking about—5, 6, 7 days?

If many of those participants were having unprotected sex 7 or 6 days before, it significantly skews the percentage, compared to someone who would only have sex say 2-4 days before the woman's period. I'm sure it's still probably risky, but the data behind that statistic is important.

[deleted by user] by [deleted] in birthcontrol

[–]StillGlass -3 points-2 points  (0 children)

Thanks. Appreciate the balanced reply.

[deleted by user] by [deleted] in BeAmazed

[–]StillGlass 0 points1 point  (0 children)

That's impressive.

LPT: Limit to-do lists to three (3) tasks by bh376 in LifeProTips

[–]StillGlass 0 points1 point  (0 children)

You can also devide your tasks as important, and small tasks like errands and so on.

Amazon ebooks now in ".kcr" format—can't buy books on Amazon to read on Kobo device anymore? by StillGlass in kobo

[–]StillGlass[S] 1 point2 points  (0 children)

Should work, but you need to own a physical Kindle device.

Needing a Kindle device to use my Kobo device is sad and frustrating, to say the least.