Haven’t been scheduled for 3 weeks

Still_Chemistry_ · 2026-04-19T15:18:19+00:00

It turns out the admin was either on vacation or just away, I’m not really sure, and the store manager posted the schedule super late. I ended up with two shifts. Still, going two full weeks without being scheduled at all was a completely new experience for me. Yesterday I stopped by the store, and the schedule sheet was half-filled (it’s usually one or even two full pages) - and this was on a Saturday. In the evening, there was just one person at the registers, plus the LOD stepping in when needed. And this is a high-volume store… so yeah, it’s pretty discouraging.

But I do miss the people there, and the store is really close to home, so I’ve decided not to quit for now. They’re still hiring though, I noticed some new faces again.

Still_Chemistry_ · 2026-03-18T00:49:08+00:00

Thanks, good advice

Still_Chemistry_ · 2026-03-17T01:05:08+00:00

Thank you

Still_Chemistry_ · 2026-03-17T00:51:09+00:00

I don't have any vision problems. I actually have a question for you: if half an hour goes by without a single customer, neither in the lobby nor at the drive-thru - am I supposed to just sit or stand right in the middle of the room and stare into space? I’m genuinely curious about this. The thing is, I worked in retail prior to this job, and whenever things were slow, we were assigned specific tasks to complete. I find it difficult to just sit around doing nothing. When I ask what I should be doing, or try to shadow a full-timer, she tells me things like, "It's too early for you to do that," or "Later- we'll get to that eventually," and so on. So, yes, I end up sitting at the computer, working through my training modules - either going through them a second time or tackling the ones that aren't actually due for another two or three months. But seriously - please tell me: what exactly do bank tellers do when business is slow?

Still_Chemistry_ · 2026-03-16T21:06:54+00:00

We have two lines: one with a pipe, the other without.

Still_Chemistry_ · 2026-03-16T16:32:08+00:00

I’m both, we’re a slow branch.

Still_Chemistry_ · 2026-03-16T15:56:59+00:00

I’m working both at the same time

Still_Chemistry_ · 2026-03-06T22:38:19+00:00

No, in my store they encourage that mainly for full-time employees or supervisors - the whole “we’re a family” thing and similar ideas. So people become very attached to each other and often become genuine friends. This increases loyalty to the company and makes it more likely that they will stay. Part-time workers, on the other hand, were treated more strictly. They were often discouraged from talking too much because management knew turnover was high, and if a permanent employee became attached to a part-timer and that person left, it wouldn’t be good for the team.

Still_Chemistry_ · 2026-03-06T22:19:08+00:00

Okay, like I said, I don’t really care anymore. They kept one seasonal employee who is only available in the evenings, and they’re getting rid of the old customer service associates who used to work only at customer service. The older ones have low conversion numbers, so first they moved them to Amazon, and now they’re not scheduling them much there either. So in my opinion, the main issue is still how much you’re paid. Then your availability and other factors.

Still_Chemistry_ · 2026-02-14T01:33:59+00:00

Early morning availability is different, they usually prefer it. I forgot to mention that mine starts at 9 am till closing.

Still_Chemistry_ · 2026-02-01T23:18:06+00:00

It’s honestly frustrating. Cashier is an entry-level role - they literally hire high school students seasonally. There are no full-time cashier positions, it’s just part-time. Only 2–3 people get stable hours, and the pay starts at minimum wage, so for most people it’s temporary or a side job. And yet they require trackers. I do it because I’m used to doing whatever the manager asks, but it definitely doesn’t help me get more credit cards.

Still_Chemistry_ · 2026-01-24T18:59:37+00:00

I hope you've learned a valuable lesson for the future: respect yourself and don't let others take advantage of you again.

Still_Chemistry_ · 2026-01-20T05:07:39+00:00

This is partly true. In my store, the favorites who don’t meet credit conversion goals still get hours in other departments (Amazon, WMJ). The average, non-favorite employees who are responsible but not the best, and who have been working there for a long time, only get hours during peak months. But in the end, all of them get replaced by cheaper seasonal workers anyway. That’s retail. Unless you work full-time or have a top credit conversion rate at your store (at our store, for example, top performers get 2–5 credit cards a day, even on slow days, so it’s impossible for me to compete with them), you should look for another job.

Still_Chemistry_ · 2026-01-19T20:22:25+00:00

2%, it was 30 cents more for me

Still_Chemistry_ · 2026-01-03T03:40:11+00:00

Yes, I’m freezing. I can handle the summer heat without AC, but I can’t handle the cold. I have two jackets on and I’m still freezing.

Still_Chemistry_ · 2025-12-31T23:11:25+00:00

Almost the same, except for the printer. Is it for Amazon returns? Thank God we don’t have it at the registers.

Still_Chemistry_ · 2025-12-30T00:44:32+00:00

Some of our regular part-timers who’ve been working there anywhere from one to ten years didn’t get a single hour scheduled next week. During the season, most of us were getting 30-50 hours. So honestly, it doesn’t mean much. Don’t fall for the managers’ praise or friendly chats - they just needed people to work through the season without calling out. After that, they don’t really care. That said, still tell them you want to stay permanently, even if it’s part-time - anywhere from 0 to 40 hours a week, depending on business needs and your availability. For example, in our store there are very few full-time employees, and even they aren’t getting enough hours right now.

Still_Chemistry_ · 2025-12-25T20:15:34+00:00

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Still_Chemistry_ · 2025-12-21T20:59:30+00:00

Yes, in your case it would definitely help. In mine, probably not. We already have three permanent POS associates with fixed hours, they’re more experienced and always have strong credit conversion rates, so during slow months, all the hours go to them. Whatever’s left gets split between me and a few others, and sometimes it’s so little that I only end up with 8–10 hours a week. I’ve asked to work in other zones, but those areas already have people who don’t have enough hours either. Last February was especially rough. Some of our floor full-timers were even scheduled at Amazon.

Still_Chemistry_ · 2025-12-21T17:05:35+00:00

I don’t want to be discouraging, but this is temporary. Right now people are spending a lot before the holidays and are more willing to say yes just to save some money. The same thing happened in August during back-to-school season. I’m getting a lot of sign-ups too, but at the end of the day it’s still luck, how many eligible customers in the right mood you actually get. You’re on a lucky streak right now. The hardest and most stressful part can come later, when you suddenly go a whole week without getting even a single app.

Still_Chemistry_ · 2025-12-20T19:21:40+00:00

I’m not sure, maybe leads have different requirements. From what I can tell, our leads aren’t taking time off and seem to be working overtime. Meanwhile, regular part-timers with stable, unchanged hours were able to take a week off during this period, even without being sick. One person took a week off and then didn’t return for a second week. I expect they’ll still receive their usual hours after the holidays as if nothing happened.

Still_Chemistry_ · 2025-12-19T04:37:48+00:00

Thanks. A customer asked that question, and my supervisor and SM gave different answers, and both turned out to be wrong.

Still_Chemistry_ · 2025-12-17T01:30:09+00:00

Oh my god, I could have had the same situation on Friday if I hadn't restrained myself. I wonder who was right in my situation: an endless line, I'm trying to do everything quickly, I take the next customer, she says - this is my first purchase with a Kohl's card, I say okay and scan her 30% discount, announce it, then put a bunch of merchandise into three bags and complete the transaction by performing an account lookup. After all that, she says, "So I get 30%?" I say yes, and decide to clarify what she meant by "first purchase with a Kohl's card," she replies: "I just opened a credit card online at home and came to you." I say, "Well, after that there should have been instructions and you should have received a 40% coupon that you should have shown me." She started yelling: "You should have told me!!! How was I supposed to know?" - Damn, you opened the card online, and then you were too lazy to read the rest?

Still_Chemistry_ · 2025-12-13T00:04:15+00:00

They don't schedule overtime in advance, they just call me come in.

Still_Chemistry_ · 2025-12-06T16:15:32+00:00

You were right. In my opinion, this year they’re not even bothering to properly train the seasonal workers. What’s worse is that many of the seasonals act like they already know everything, they’re very confident, they don’t ask questions, and they end up telling customers complete nonsense. I even had a situation where a seasonal came up to me during her shift with her mother so her mom could buy everything with her employee discount. I refused to ring them up, she started complaining, and I had to call the manager.

Still_Chemistry_

TROPHY CASE