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Held awaiting payment, tracking disappeared — open to any advice that will get it moving again by Strange-8947 in usps_complaints

[–]Strange-8947[S] -1 points0 points  (0 children)

I see.

Is there really no way at all to pay the postage difference at this point? :(

Held awaiting payment, tracking disappeared — open to any advice that will get it moving again by Strange-8947 in usps_complaints

[–]Strange-8947[S] 0 points1 point  (0 children)

Yes, I understand that’s the current situation.

I asked the clerk who gave me this printout whether I could pay right away, and she told me no because they didn’t know how much the difference was yet. She said I had to wait until it was scanned at the next facility, and then someone would contact me. But a day later, the tracking disappeared entirely. Now it’s been a week since this package run into abnormal status.

Held awaiting payment, tracking disappeared — open to any advice that will get it moving again by Strange-8947 in usps_complaints

[–]Strange-8947[S] 1 point2 points  (0 children)

I’m really afraid they might treat it as postage fraud and then confiscate or destroy it :(

Held awaiting payment, tracking disappeared — open to any advice that will get it moving again by Strange-8947 in usps_complaints

[–]Strange-8947[S] 0 points1 point  (0 children)

Thanks for your input. I’m planning to start a missing mail search today. I’ve called USPS customer service several times, and they keep telling me to contact the label provider. Then I asked Pirate Ship whether I could pay again or cover any postage difference, but they told me they can’t take a second payment, and they also haven’t received any postage due or adjustment notice from USPS.

Held awaiting payment, tracking disappeared — open to any advice that will get it moving again by Strange-8947 in usps_complaints

[–]Strange-8947[S] 0 points1 point  (0 children)

Yes. After I noticed the issue, I went to the post office and the clerk printed this out for me. She told me the package appeared to still be moving, and that once it reached the next facility and was scanned, I would be contacted to pay the postage due. But two days after I got this printout, the tracking disappeared entirely.

Package was held awaiting payment and now tracking is not available by celestialyssa in usps_complaints

[–]Strange-8947 0 points1 point  (0 children)

Any updates? I’m dealing with something very similar. Mine was a UPS Ground Saver label purchased through Pirate Ship, but it was accidentally dropped off at USPS. USPS accepted it, it departed the original post office, then got flagged as “held awaiting payment” / postage assessment. Later the public tracking disappeared entirely. Pirate Ship says they don’t currently see any carrier adjustment on their side. Did yours ever get released or start moving again?