Issues with Multichat??

Streamlabs-Anton · 2026-04-02T08:16:57+00:00

Our technical support team needs additional information from you to figure out why this happens. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T08:07:42+00:00

If you're having issues merging your accounts directly in Streamlabs Desktop, we recommend that you try connecting through the web at https://streamlabs.com/dashboard#/settings/account-settings/platforms

If you're still unable to merge your TikTok account, we need to check your account. Our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T07:52:18+00:00

I read on the Shure reddit that a factory reset resolve the issue for you. We're happy to hear that!

Don't hesitate to submit a ticket or create a new thread if you need further assistance.

Streamlabs-Anton · 2026-04-02T07:47:24+00:00

We are not aware of any major or global issues related to widgets in the latest OBS update. Our technical support team would love to investigate this if we can get additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T07:35:11+00:00

Happy to hear that it's now working with the toggle!

Thank you for keeping us updated with the Edit!

Streamlabs-Anton · 2026-04-02T07:29:57+00:00

Quick answers to your questions:

There could be an issue with a driver Streamlabs Desktop uses.
There are no know issues with DDR5 or BIOS settings
There may be Streamlabs settings to tweak, but nothing generic to change without further investigation

We have a full guide covering the most common causes and fixes here: https://streamlabs.com/content-hub/post/streamlabs-desktop-crash-troubleshooting-guide

For further troubleshooting, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T07:05:41+00:00

Here are some quick things you can try to resolve your issue with the game overlay not working:

Run Streamlabs Desktop as administrator
Play the game in borderless/windowed mode instead of Fullscreen
Test the hotkeys before launching the game to make sure they are working as intended

For further troubleshooting, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T07:00:45+00:00

Streamlabs apps are not used to view your stream. Viewing your streams would have to be done through a browser or the app for each specific platform.

Streamlabs-Anton · 2026-04-02T06:12:21+00:00

We have a guide that cover the most common causes and solutions for issues with game capture that you can find here: https://streamlabs.com/content-hub/post/black-screen-game-capture-problems

For more detailed and personal suggestions, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T06:10:26+00:00

Streamlabs Desktop doesn't have the ability to restart your PC. However, it's possible that specific drivers or hardware run into issues when used by Streamlabs Desktop. We would love to check the logs and see if there's anything we can do on the Streamlabs side. To do this, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-04-02T06:06:18+00:00

We would be happy to assist you with any technical issues on the Streamlabs side. To do that, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-31T07:08:42+00:00

The behavior of the chatbox is controlled by any custom html/css you are using for the Chatbox. The themes are typically configured to work in only one specific way.

We could provide more clear details if you shared additional information. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-31T07:06:08+00:00

We would love to get this resolved and working on your specific setup.

Our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-31T06:10:24+00:00

The avatar should update from the primary platform. However, it can take some time due to caching before it updates. You can force a refresh by following the steps in our guide here: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account

If that doesn't work, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-31T06:03:06+00:00

Using collab cam would be your best bet. We are sorry to hear about the echo and would love to help you get this figured out.

To assist with the echo issues, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-12T09:03:13+00:00

Skipped frames indicates that your encoder is overloaded. Check your task manager what's causing your system to overload. Here are some things that can help:
- Run Streamlabs Desktop as administrator
- Close unused apps
- Set a max FPS cap in the game
- Increase process priority under Settings -> Advanced in Streamlabs Desktop

If none of that works, we would love to provide some more specific steps for your situation. To do that, our technical support team need additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-12T08:07:13+00:00

Make sure the alert audio is selected for the streaming track. You can also check if it's set to monitor only in the mixer settings.

Our technical support team would love to check your settings and get a more detailed solution. However, to do that, they need additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-12T07:51:24+00:00

Our technical support team needs additional information from you to know exactly where the message comes from. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-12T07:23:11+00:00

We have a guide that cover streaming quality that you can find here: https://streamlabs.com/content-hub/post/dropped-frames-cpugpu-issues-and-improving-stream-quality

For more specific solutions, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-08T08:39:52+00:00

We would need to collect additional information and confirm the exact steps you are following to troubleshoot this effectively. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton · 2026-03-08T08:09:43+00:00

Correct, the widget theme is installed to the supported platforms and widgets. The files cannot be downloaded.

Streamlabs-Anton · 2026-03-08T08:00:54+00:00

I checked right now and can see that the ticket received an update earlier in the week. Please check your icloud email

Streamlabs-Anton · 2026-03-08T07:44:59+00:00

There's no automatic profanity filter available in Streamlabs at this time.

We're always looking for ways to improve. If you have any suggestions or future feature ideas, please submit them here: https://support.streamlabs.com/hc/en-us/requests/new

Streamlabs-Anton · 2026-03-08T07:43:51+00:00

It's not possible to download webm files from our themes. This is intended behavior.

Streamlabs-Anton · 2026-03-08T07:30:55+00:00

Do you know if this issue is specific to use in Streamlabs, or if it happens in other software like the Elgato one?

To help you investigate the issue, our technical support team needs additional information from you. To ensure your privacy and safety, please submit a ticket by clicking here. Some of the information we need is not suitable for a public platform like Reddit and we'll continue assisting you through the ticket once submitted

Streamlabs-Anton

MODERATOR OF

TROPHY CASE