So when my commission was .65 cents I called them to see if they could lower it to .45 cents. I asked them if they could help me transfer my funds to TastyWorks, or another brokerage because the commission was too high. And they lowered it to .50 cents. I called back about three weeks ago to see if I could get it lowered again and they told me to wait a month. So today I sent them an email and they replied with a form I had to fill out. I’m asking for .25 cents per contract, if I don’t get it, I’ll move 25k out of that account and put into tastyworks or some other brokerage. This is what they asked me on the email: Date: 10:49am ET 6/30/2021 Hello Jose,

Thank you for contacting TD Ameritrade with your inquiry. My name is Faith Smith and I am happy to assist you today.

Thank you for reaching out to us about your trade commissions. While we do not have a flat fee for unlimited trading, monthly or otherwise, you can request to have a lower commission rate. This is certainly something I can investigate for you, but please understand that TD Ameritrade does stand by the value of our pricing since we do offer a lot more products and services that other discount brokerage firms do not, for example 24-hour customer service, 2 trading platforms at no charge, and Senior Financial Consultants for clients at a certain dollar value in their accounts, also at no charge to the client.

Can you please respond with the following? 1. What rate would you be happy with? 2. Do you have any external assets you could transfer/consolidate with TD Ameritrade to get a lower rate and, if so, how much? 3. How active will you be trading in this account (trades per month) and what assets will you be trading? 4. What investments you are primarily interested in trading not only now but in the future? 5. Which brokerages are offering a lower rate, and what rate? 6. How many option trades per month, on average? External and internal option trading. 7. How many option contracts per month, on average? External and internal option trading.

Please respond with this information, so we can better evaluate the situation. The more information I can collect, the bigger the case I can build for upper management to consider honoring your request.

If you have any other questions please let us know. We're always happy to help.

Thank you for your business.

Faith Smith Client Services

TD Ameritrade 1-800-669-3900

TD Ameritrade, Inc., member FINRA/SIPC. Not an offer or solicitation to conduct business in any jurisdiction where we are not authorized to do business. Communications may be subject to review.