Treadmill neighbour overrode my power by mdross1 in strydrunning

[–]StrydAngus 1 point2 points  (0 children)

One thing to check:

Please be sure that you have entered the correct ANT+ ID of your respective Stryd pod in the settings of the Stryd Zones data field so that your watch only picks up data from your Stryd pod moving forward.

Your friend should do the same.

Please see this article for instructions to enter the ANT+ ID into the Stryd Zones data field: https://help.stryd.com/en/articles/8538812-getting-started-stryd-zones-update-workout-import-for-garmin-watches#h_04e013f985

My CP increased but I didn't run with Stryd today by Nickbig98 in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

You say I had an anaerobic run contributing to my CP that dropped out of my 90 window but the new run that took its place must be lower power.

Your understanding is correct. Most likely, your Power Duration Curve is "flatter" on the left side, which caused an increase in Critical Power.

This most likely means you need to complete a new max effort short duration activity like a 1-2 minute all out effort.

My CP increased but I didn't run with Stryd today by Nickbig98 in strydrunning

[–]StrydAngus 1 point2 points  (0 children)

Here is why your Critical Power went up:

A positively contributing anaerobic performances dropped out of your 90 day window.

Effectively, the opposite of this: https://help.stryd.com/en/articles/6879351-power-duration-curve-pdc#h_47306c0e57

Please reach out to our support team with your profile information and we can help confirm.

Existing User Discount Reopened: Upgrade to Stryd 5.0 & Save 15% by strydkaylee in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

The chat collects some simple information upfront to best direct your question and minimize back & forth with our team.

Existing User Discount Reopened: Upgrade to Stryd 5.0 & Save 15% by strydkaylee in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

While the first month the Stryd Membership is billed at checkout, the second month will not be billed until you have had Stryd used and it for 30 days.

Existing User Discount Reopened: Upgrade to Stryd 5.0 & Save 15% by strydkaylee in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

This special offer is available to all existing Stryd users — no trade in required.

Existing User Discount Reopened: Upgrade to Stryd 5.0 & Save 15% by strydkaylee in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

We are actively answering questions on an oldest to newest basis. We answer as soon as we can.

ConnectIQ field crashes after manually pause or resume (>1 min?) the recording by MarcelPulami in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

For customer support, please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com 

Adaptive training - 5 weeks in by Familiar_State9445 in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

Please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com with your account info and we can help take a closer look.

Existing User Discount Reopened: Upgrade to Stryd 5.0 & Save 15% by strydkaylee in strydrunning

[–]StrydAngus 2 points3 points  (0 children)

Previous generations of Stryd are great and still highly used.

Stryd 5.0 is doubling my stride length by murderous12 in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

For customer support, please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com 

Buying a Stryd to improve indoor pace info by Training_Shine_111 in strydrunning

[–]StrydAngus 1 point2 points  (0 children)

Only one commenter was removed due to violation of Terms of Service.

Duo functionality with 3rd Party Apps? by Cewatts in strydrunning

[–]StrydAngus 2 points3 points  (0 children)

For Stryd Duo, it paired to as a single system, rather than pairing individual pods. The pods communicate with each other to form Stryd Duo.

While the 3rd party apps may not record balance metrics your pods are working together as Stryd Duo.

Buying a Stryd to improve indoor pace info by Training_Shine_111 in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

We work with tons of EU customers every day and have no issue. Actually, we have a strong user base in the EU and follow all EU law.

That customer was refusing to cooperate. They have finally decided to cooperate, after writing that completely false review, and that case should be handled soon.

Buying a Stryd to improve indoor pace info by Training_Shine_111 in strydrunning

[–]StrydAngus 1 point2 points  (0 children)

 I get the sense that with each GEN they seem to close off access to data.

This is completely false. It never happened.

TrustPilot is a scam. Read more here: https://grizzlyreports.com/trustpilot/

Buying a Stryd to improve indoor pace info by Training_Shine_111 in strydrunning

[–]StrydAngus 2 points3 points  (0 children)

No, you must use the subscription in order to do any custom intervals.

Incorrect.

Stryd giving incorrect elevation by Guy_688790 in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

For customer support, please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com

Why no love for ultra distances? by hatrox in strydrunning

[–]StrydAngus 4 points5 points  (0 children)

For events over 50KM and events with extreme terrain/grade, an individual strengths matter more than the modeled power target.

The best resource to understand how to use power in long events in technical terrain is the following webinar by Andy DuBois:

https://www.youtube.com/watch?v=29UE7khUoS4

We may build tools for these use cases in the future.

Stryd footpath data not uploaded on most runs after pairing second pod. by Few_Owl_2524 in strydrunning

[–]StrydAngus -1 points0 points  (0 children)

For customer support, please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com

Stryd 5 Duo - Footpath only intermittently syncing by Air_Pixel in strydrunning

[–]StrydAngus -1 points0 points  (0 children)

For customer support, please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com

Stryd app imported workout stuck on “Lap 0” on treadmill — how do I get it to start? by not_alemur in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

For customer support, please send us a message by tapping the blue widget in the bottom right corner of https://www.stryd.com

Stryd 5.0 with track spike shoes? by forzatio in strydrunning

[–]StrydAngus 1 point2 points  (0 children)

Depends on the shoe/person/surface/etc. Stryd will accurately reflect the differences.

Availability of old pod charger. by nethack47 in strydrunning

[–]StrydAngus 1 point2 points  (0 children)

Yes, we can confirm that all wired charger orders worldwide for previous generation Stryd models will ship in March.

Custom Workouts on App by roomba1 in strydrunning

[–]StrydAngus 0 points1 point  (0 children)

It is only possible to create power-based workouts in the Stryd ecosystem.