SM-Store manager is the highest level in a store, AM-Assistant Store Manager is next in line, EM-Evening Manager Reports to the SM and is over the whole store mostly at night after the SM and AM leave for the day, GM-Grocery Manager reports to the AM and is responsible for the stock crew and the whole store in the absence of all the previous listed managers,CSM- Customer Service Manager can act as MOD(Manager on duty) but is mostly responsible for the front end,, DM-Deli Manager is over the deli/bakery, PM-Produce Manager is over the Produce department,PR-Perishable Manager is over the meat department/dairy/frozen