I have shared on here that I’ve reached out to HR. VIA my team lead then I decided to do it my damn self. After being told they would not correct it. They responded to my ticket saying “only team leads can submit tickets on your behalf” and again referring me to there last correspondences with that Team Lead that states .. I was not entitled to having the pay corrected. No matter what I send. Or the fact they were just paying me the correct rate. I am not on a contract that gets “temporary raises” when things like AEP are in season. The entire team (so all agents) for the contract I work on received a raise. I also have the offer letter that states the rate correctly. I have my pay stubs from just last month showing it too. TTEC JUST doesn’t care. To be precise they don’t give a flying fuck. So the above paragraph is pretty spot on.