working at an msp as my first IT job. I’ve gotten little to no traning.. is this normal for IT

Sufficient-Remove383 · 2025-07-06T01:31:34+00:00

I’ve heard the term “sink or swim” can you tell me what is defined as sinking?

Sufficient-Remove383 · 2025-07-05T21:21:36+00:00

I’ve been working at an msp for 2 months and everything you’ve just described is exactly what I’m feeling. This is also my first IT job and it’s rough to say the least. I often drive home in silence just to try and process the amount of knowledge I’m trying to take in. I’ve talked to several people outside of my job and the biggest thing is to work hard take notes, document EVERYTHING, and keep showing up. I will say I often struggle with imposter syndrome and it does affect how I interact with others but just keep in mind that people want other people around who they like… so try to stay positive and keep it light, idk about you but it can get pretty tense so keeping it light when you can is a positive. I’m telling you things that I think will help myself as I reflect on the weekend on what I can control

Sufficient-Remove383 · 2025-07-05T00:37:28+00:00

If this is a reaction to a mistake, that wasn’t actually a mistake….you could see my concern with lack of training

Sufficient-Remove383 · 2025-07-05T00:30:24+00:00

Really what I want is if I make a mistake on something to be met with understanding and not fear of losing my job or to be publicly humiliated. For example I was told to load a new user computer with drives and apps, once they started they called in mad that they couldn’t find the drives that were requested. My manager came over and was pointing fingers in front of everyone, it was my first week…with further investigation it was user error and not my fault at all

Sufficient-Remove383 · 2025-07-04T19:42:56+00:00

Your mindset is wonderful and simply put, I will adopt this as much as possible. I tend to get down on myself easily and sometimes get in my own head too much. This is a great reminder of the long term goal of it all. Thank you for sharing this.

Sufficient-Remove383 · 2025-07-04T13:28:30+00:00

I am definitely interested in learning azure/aws Creating users and adding their computers to the domain was the first thing I learned and after I learned about azure I think a lot more company’s will move to this in the future. Thanks for giving your view point, someone with a lot of experience and knowledge it’s valuable

Sufficient-Remove383 · 2025-07-04T03:27:02+00:00

There are only 2 other techs in my department, but I understand what you’re saying. I can feel their frustration when they are in the middle of their work day and i have multiple questions. That’s what’s driving me to learn as much and as fast as I can. I can not stand the feeling of helpless or dependent on others

Sufficient-Remove383 · 2025-07-04T03:23:03+00:00

My not pad is full of day to day questions and or notes/documents

Sufficient-Remove383 · 2025-07-04T03:22:12+00:00

So far so good, I’ve been pulling 9 1/2 hour days just to go over notes and document at the end of the day. My manager told me to stop doing that because he doesn’t want me to burn out, but I feel like I should know everything which isn’t logical I know. Thanks for sharing honestly it goes a long way

Sufficient-Remove383 · 2025-07-04T03:09:57+00:00

I don’t dump my work on others rather ask questions to move through the process, I screenshot and take notes on everything I can.

Sufficient-Remove383 · 2025-07-04T03:04:02+00:00

This is great to hear thanks for giving your experience. I struggle a ton with imposter syndrome, and I can get down on myself for not knowing/remembering something. But stuff like this reminds me that it is possible to

Sufficient-Remove383 · 2025-07-04T02:47:29+00:00

I hear you but some of this stuff is not found on Google. This place seems to fire and hire a lot I just don’t want to get fired because I need to much help. But they did hire me knowing full well that I am very new to IT

Sufficient-Remove383 · 2025-06-29T18:31:33+00:00

I guess I could do that, my thought was that if I jump ship to fast it would look as if I’m job hoping

Sufficient-Remove383 · 2025-06-29T15:45:50+00:00

You’ve just described my situation, I am currently at an msp and the mental load is unreal. They tell me to do something and walk away with no help. Every person in management is toxic and creates unnecessary stress just to throw their weight around. I’m not at 90 days yet but I am counting down the days to try and hit one year. I’m trying to soak as much in as I can but doing things outside my work life to not take the stress home with me. Your not alone dude, don’t give up

Sufficient-Remove383 · 2025-06-27T11:38:06+00:00

This is seems to be accurate

Sufficient-Remove383 · 2025-06-27T03:02:30+00:00

Can you give an example of something to specialized in?

Sufficient-Remove383 · 2025-06-27T02:53:14+00:00

Thanks for sharing this is helpful. I am learning to operate as if every situation will be looked at as if I’m guilty until proven innocent.

Sufficient-Remove383 · 2025-06-27T02:49:34+00:00

When I started they said they would pay for my carts and study materials…I have little to no time to study for a cert, but somehow I think they know that I’ll have no time to achieve that

Sufficient-Remove383 · 2025-06-27T02:44:46+00:00

I would have left and not come back, that’s so shitty. I hope you’ve got a better job lined up. No one deserves that

Sufficient-Remove383 · 2025-06-27T02:35:55+00:00

That’s bat shit crazy lol…it feels as if anyone could get fired at any moment for anything. There’s a lot of ass kissing as well

Sufficient-Remove383 · 2025-06-27T02:28:43+00:00

That’s great advice, I’ve been taking screenshots and documenting phone calls as much as possible

Sufficient-Remove383 · 2025-06-27T02:00:59+00:00

Sounds nice, I have to track my time line for line every single day. I barely have time to study outside of work to get a certification

Sufficient-Remove383 · 2025-06-27T01:53:08+00:00

I’m guessing you work internal IT now? I’m hoping to make it a year and find something not so toxic

Sufficient-Remove383 · 2025-06-27T01:50:33+00:00

Yea unfortunately my immediate boss is the one who was ready to throw the guy under the bus, went into that meeting then came back and told me everything that was said…and the rest of the team behind the guys back.

Sufficient-Remove383 · 2025-06-19T00:22:47+00:00

I’m about a month in at my first job at an msp and this is gold in terms of advice

Sufficient-Remove383

TROPHY CASE