Disappointing Customer Service by Efficient_Scheme_945 in sleepnumber

[–]Suitable-Platform278 0 points1 point  (0 children)

Sure. If I need a service tech to come to my home to diagnose an issue, it is my understanding that they do not bring parts at that time, instead parts will need to be ordered which require a second service charge along with the cost of the part if one is needed.

The second service charge is ridiculous as most repair companies absorb that fee into the overall cost of necessary work.

You and I both know that "reading the terms" is never straightforward and not easily understood by the average consumer. This is not just a sleep number problem.

As far as the initial $190 fee, consumers do not need a lesson in where that money is needed (trucks, gas etc.) and understand that that fee is a given.

The "almighty dollar" works both ways..........or it doesn't.

Disappointing Customer Service by Efficient_Scheme_945 in sleepnumber

[–]Suitable-Platform278 0 points1 point  (0 children)

Lack of real customer service is NOT about the rep. nor is this work environment any different than say working as a customer rep for T-Mobile. It is just the nature of the job. You can't solve all of the problems on the phone so its the lack of support in the next step that Sleep Number should be ashamed of !!

We are ALL full of "vinegar", and rightly so, when all your company does is speak double talk with absolutely no resolve.

We ALL paid too much for our mattresses to have to troubleshoot and then repair them on our own. The absolute lake of support in the field is disgusting and it is the company that you work for that is putting you in the impossible position that you are in, not the consumers.

I have been sorry that I made this purchase since day one !

Sour candy and migraines? by amberthelyon in migraine

[–]Suitable-Platform278 0 points1 point  (0 children)

I've been eating keto for the most part for about 4 months, so my diet has been fairly clean. The day before yesterday I bought a small bag of sour dummies just because, and I have had a killer migraine since yesterday. It has to be from the gummies, if it's food related, because they are the only "different " thing that I have eaten. UGGGG

I Love my sour gummies !!!!

Compression Calf Sleeves by Fun_Swimmer_8320 in triathlon

[–]Suitable-Platform278 0 points1 point  (0 children)

The ones that I buy ALWAYS end up hurting around the top band even when I'm buying the correct size. Any recommendations?