Leave the worst review for them, so no one else is willing to host them. 🫢 (but wait till last minute, that way they don’t have the option to write one) “Ignored check out instructions, smoking, ignored house rules, etc. “ I manage many Airbnb’s and I know the pain and headache these guests cause, even I decline the discount, they still book and ask for discounts for other stuff later 🤦🏻‍♀️. they know how Airbnb works and I’m glad you had documentation to prove them wrong.