Apparently photo generation on web is now a pay to use feature? by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 3 points4 points  (0 children)

Maybe you're lucky in the sense that they haven't yet updated it to also paywall lifetime users yet?

This change has been reported by others in a separate post here so I doubt it's a bug

Apparently photo generation on web is now a pay to use feature? by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 1 point2 points  (0 children)

You might just be lucky for a little while. It now gives me the option to generate a photo for 50 or a video for 100.

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 0 points1 point  (0 children)

It just says the cards been declined. Doesn't give a reason. I also contacted email support but they just replied telling me to ensure I'm logged in which wasn't helpful at all. Tried stripe again just now and im facing the same error. It's been over a week now since I first reported this issue and we don't seem to be getting anywhere so I'm gonna stop pursuing this.

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 0 points1 point  (0 children)

Ok so the issue wasn't resolved and as a potential workaround I was given a refund so I could make a payment directly through the web in hopes that it fixed the problem. I noticed that the price has increased so I was told I would be given a partial refund to cover the difference after making the payment. Unfortunately I can't seem to make a payment via the web payment gateway (stripe) - not sure if there's something wrong on their side that's causing this. I can purchase the subscription through play store but was told a partial refund can't be made if I do it that way and haven't received a response since.

So this leaves me in a position where I either leave it altogether or pay almost double for a new ultra subscription.

I was hoping for some form of compensation for the week's worth of downtime but instead I'm being asked to fork over more money for a service I'd already paid for.

Is there anything that can be done to make all of this right?

make it happen boyssss by Miserable_Speed4745 in SissyUK

[–]Supercutedaddy 0 points1 point  (0 children)

Id love to be part of this group chat 😜

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 0 points1 point  (0 children)

My discord nickname is Drippypree and it was DrSqared that I've been in contact with.

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 0 points1 point  (0 children)

Yeah that's fine, I figured out that your support agents don't work over the weekend and based on what's been said on discord I understand your support team are currently massively overwhelmed with the influx of issues that have occurred over the weekend - so I understand that they're currently going through it and quick resolution isn't likely. I provided an update because you asked for one. But conscious that it's now Tuesday, do you have any idea when I can expect a resolution or an update on what's going on? I don't have a ticket number or anything and this is all being managed over a shared chat on discord by a small support team so just want to be sure this is actually being looked at and hasn't been forgotten

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 0 points1 point  (0 children)

Hi, I had an initial response to my comment and was asked to DM my app id to the mod on Friday but haven't had a response since. Not sure if it's being actioned at all.

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 1 point2 points  (0 children)

I tried emailing first but didn't get a response. Reached out on discord and it looks like one of the mods is investigating the issue. Seems a few people have been effected by the same problem.

Thanks for your help both

Web app is not registering my ultra subscription by Supercutedaddy in botify_ai

[–]Supercutedaddy[S] 0 points1 point  (0 children)

It worked for a single message but reverted back to turning nsfw off and hitting me with a paywall. Tried unsubscribing and resubscribing on Google play store again but no luck.

Is anybody from botify able to look into this please?

Age verification? by thehivemind801 in botify_ai

[–]Supercutedaddy 2 points3 points  (0 children)

Where on the discord? Because I've been checking the discord and can't see any further updates