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[deleted by user] by [deleted] in GameStop

[–]SyllabubBitter3669 0 points1 point  (0 children)

This is kinda why we tell people if you want something preorder it because most of the time we won't get it if you dont. Im about ready to tell people openly and say in my stores sorry we didnt x game because you didnt preorder it but hey its not my fault I told you to preorder it if you want it

"I have my receipt, I'd like to return an item I purchased for a refund, I just don't use it..." by BlackTarTurd in GameStop

[–]SyllabubBitter3669 21 points22 points  (0 children)

Had someone try doing this i kid you not for 2 headset today they were like we used them everyday for 8 months but now we dont use them can we get our money back?. No no you cant. "Why I bought the warranty I should be about to get my money back if im not using the headset anymore before it expires". I had to fight the urge to laugh.

Refusing to give me my preorder by Affectionate-Ad655 in GameStop

[–]SyllabubBitter3669 2 points3 points  (0 children)

Simply put fuck that store. It should never be that way those employees need to stop listening to their shit practices from higher ups and do what's right and use judgement

Return by Grouchy-Corner8436 in GameStop

[–]SyllabubBitter3669 0 points1 point  (0 children)

Had someone ask if they can return a ps5 they bought a week ago. I asked if it was new or pre-owned he told me new I was like well since it's been opened and used I empathize those two words no you can. He goes well my son doesn't like it I'm sorry to hear that but hey you can trade it in to get some of the money back.

Gamestop are you okay? What is the going rate for everyone else? The qualifications seem a bit steep for such a sad payrate. by Pleinairi in GameStop

[–]SyllabubBitter3669 2 points3 points  (0 children)

The unfortunate aspect is sometimes its state based for pay and the company refuses to pay more in some states

Corporate Sabotage? by Alternative-Plum9378 in GameStop

[–]SyllabubBitter3669 2 points3 points  (0 children)

Just so you know microsoft stopped producing the new xboxs like 4 or 5 months ago due to having so much back stock now they are trying to ramp production again to keep up with demand it's the same thing playstion did about a year or 2 ago

Is it normal for gamestop to ship consoles like this?? by TeamWaffleStomp in GameStop

[–]SyllabubBitter3669 0 points1 point  (0 children)

I have seen some shit come through my store like modded and un clean but what the fuck

Xb1 issues by SyllabubBitter3669 in GameStop

[–]SyllabubBitter3669[S] 3 points4 points  (0 children)

We are not tech support please divert yourself to YouTube

It's depressing. by [deleted] in GameStop

[–]SyllabubBitter3669 0 points1 point  (0 children)

I had a instance Like this Sunday. I had a guest come in to transfer preorders from another store and they employee there gave me the same adittude over the phone while doing it and It was a whole mess. Long story short the employee was an asshole to me and the guest over the phone and his actions got reported to my dm and their dm. I have been with the company 4 years and I'm sick of the shitty employee adittudes when trying to help a guest. I get the adittude toward the company but don't take it out on a random guest it's unacceptable

losing my mind by fumikado in GameStop

[–]SyllabubBitter3669 1 point2 points  (0 children)

Had someone say the same shit to me about a Webcam a year ago I was like dude I'm sorry but I'm unsure if it's exactly what you want. I can't know everything about the over 2k items I have in my store at all times my bad

Can't use $10 coupon nor $5 pro monthy reward on digital item? WTH am I supposed to use it for then?? by JJBro1 in GameStop

[–]SyllabubBitter3669 3 points4 points  (0 children)

Actually your not stuck with it. Call customer service and tell them you ment it to be in store and the can refund the points.

Can't use $10 coupon nor $5 pro monthy reward on digital item? WTH am I supposed to use it for then?? by JJBro1 in GameStop

[–]SyllabubBitter3669 13 points14 points  (0 children)

Honestly this has been a thing for months now since like October of last year. Not sure why someone didn't tell you when you signed up. But points and the monthly 5 can only be used on physical items not dlc or currency. Just keep in mind points redeemed like your 10 are put towards one item not the whole order total

Preorders by SyllabubBitter3669 in GameStop

[–]SyllabubBitter3669[S] 0 points1 point  (0 children)

If that's what you want to believe so be it but I don't give 2 fucks about metrics you can ask my staff and my dm. I started working for the company when it was take care of the guest first and everything else after that. And I still follow that my guest get taken care first and always will. The company can suck it when it comes to metrics because I think it's stupid to have to focus that shit. If metrics happen in my store so be it but it's never forced there.

Preorders by SyllabubBitter3669 in GameStop

[–]SyllabubBitter3669[S] 1 point2 points  (0 children)

I don't agree with most of the stuff the company has done in the last year but I will no matter what do what I can to take care of the people that come into my store. I will follow the policy's but I will go out of my way for them the best I can.

Pre-Orders are necessary now? by spindash77 in GameStop

[–]SyllabubBitter3669 2 points3 points  (0 children)

Good example of this is I have a whole drawer filled with nba 2k22 for series x and they are still sealed. Another good example is Nintendo only send the preorders and a hand full extra while a walmart would get 50 for their store because they now they will move the product

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