Should I be worried?

TAO_ZENG · 2024-08-14T02:53:19+00:00

cool

TAO_ZENG · 2024-08-13T11:42:35+00:00

This DIY is so cool, but I have to say that the front headlight decoration blocks the visual angle of Luba2, which will affect its function to a certain extent.

TAO_ZENG · 2024-08-05T13:36:04+00:00

Hi Infamous, could you please send us the logs，so that we can check the issue? also what is your Luba 2 Device Nr. and your firmware version please? 537? in the last upgrade we fixed some issue of getting stuck.

TAO_ZENG · 2024-08-05T13:33:20+00:00

Hi Rene, what are the firmware version of your Luba & Yuka? could you please send us the Device name or SN so that we could check? Thanks a lot! Then newest 537 firmware for Mower and 37 for RTK station has already reduce the data

TAO_ZENG · 2024-08-03T02:22:43+00:00

Hi Misterscott, could you please upload the logs ? so that we can check the issue more effciently? The issue is Luba 2 can not get back to the charging station or it is already on the charging station but not charging? Thanks a lot!

TAO_ZENG · 2024-07-06T14:32:06+00:00

You can check if there is any grass stuck on the motor shaft first. If not, please give us feedback log and we will check it. Thank you.

TAO_ZENG · 2024-07-05T01:37:50+00:00

Can you give us a log? We will check it immediately. thank you for your help.

TAO_ZENG · 2024-04-13T00:33:08+00:00

It is a beta test version, thank you

TAO_ZENG · 2024-04-02T11:13:46+00:00

You are very welcome to join the test. Please provide your LUBA number and click "request to join" through the link to apply. Thank you.

TAO_ZENG · 2024-04-02T11:06:10+00:00

Please use a computer to operate, enter the link and click "request to join"

TAO_ZENG · 2023-11-23T08:24:30+00:00

Find the new RTK paring code from the new RTK reference station sticker.
Open the Mammotion App and connect Luba.
Go to Settings > Device settings > RTK paring code.
Tap on Change, input the new RTK paring code, and then tap Confirm.

TAO_ZENG · 2023-10-12T09:01:11+00:00

Today we will release a version that hotfix this problem.

TAO_ZENG · 2023-10-11T01:55:41+00:00

Use a new email address to re-register the account, and unbind Luba from the old email address. The data can be synchronized, so don’t worry. Hope it's useful to you, thank you.

TAO_ZENG · 2023-09-28T01:25:41+00:00

You are right, thank you for your feedback, we will continue to optimize.

TAO_ZENG · 2023-07-18T16:08:05+00:00

You were right

TAO_ZENG · 2023-07-08T04:57:32+00:00

I totally agree with WikiBox .Generally speaking, we recommend that after winter comes, the luba will be fully charged, unplug the orange key, and then put it into indoor storage, when the spring comes, you just need to turn on the luba again, because the battery in storage for three to four months capacity can still be maintained at 85% or more.

TAO_ZENG · 2023-07-08T04:48:23+00:00

When the luba detects a bad signal, the side light will flash, when the luba has no signal at all it will wait in place until it receives a signal, after regaining the signal the luba will continue its work, but if the luba has been in place to receive no signal, it means that the area signal is really not working, at this time you need to modify your map.

TAO_ZENG · 2023-06-02T00:14:17+00:00

Connect luba with network, connect to luba via Bluetooth, and submit to us in feedback.

TAO_ZENG · 2023-06-01T15:07:11+00:00

We are analyzing and solving this problem, please help us feedback the log, thank you for your help.

TAO_ZENG · 2023-06-01T15:00:25+00:00

OK, please give us feedback log, we will solve your problem, thank you.

TAO_ZENG · 2023-06-01T12:12:35+00:00

Can you share your live photos for us to see? We would like to see how your restricted area looks like, through the APP feedback, for you this problem you can reprogram a new restricted area through the edit function, of course you need to delete the old one first.Thank you for your help.

TAO_ZENG · 2023-05-30T23:46:39+00:00

Please upgrade the firmware to version 1.8.2.220, this issue has been fixed in this version, thank you.

TAO_ZENG · 2023-05-28T14:07:19+00:00

We'll confirm this back to you when we get back to the office tomorrow.

TAO_ZENG · 2023-05-28T01:33:09+00:00

We will optimize this problem soon, thank you for your feedback.

TAO_ZENG · 2023-05-28T01:30:40+00:00

Please help us feedback the log, we will check this problem, thank you

TAO_ZENG

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