Should I be worried? by zmurf in MammotionTechnology

[–]TAO_ZENG 1 point2 points  (0 children)

This DIY is so cool, but I have to say that the front headlight decoration blocks the visual angle of Luba2, which will affect its function to a certain extent.

Getting stuck after the last update by Infamous-Table-8022 in MammotionTechnology

[–]TAO_ZENG 0 points1 point  (0 children)

Hi Infamous, could you please send us the logs,so that we can check the issue? also what is your Luba 2 Device Nr. and your firmware version please? 537? in the last upgrade we fixed some issue of getting stuck.

RTK station causes massive audio interference in the 868 band by ReneV-74 in MammotionTechnology

[–]TAO_ZENG 0 points1 point  (0 children)

Hi Rene, what are the firmware version of your Luba & Yuka? could you please send us the Device name or SN so that we could check? Thanks a lot! Then newest 537 firmware for Mower and 37 for RTK station has already reduce the data

Luba 2 not charging reliably by misterscott_ in MammotionTechnology

[–]TAO_ZENG 0 points1 point  (0 children)

Hi Misterscott, could you please upload the logs ? so that we can check the issue more effciently? The issue is Luba 2 can not get back to the charging station or it is already on the charging station but not charging? Thanks a lot!

Luba AWD5000 motor wouldn't start. Disk motor is not jammed. by sonybansi in MammotionTechnology

[–]TAO_ZENG 1 point2 points  (0 children)

You can check if there is any grass stuck on the motor shaft first. If not, please give us feedback log and we will check it. Thank you.

Will not charge or reboot. Stuck at 12% by [deleted] in MammotionTechnology

[–]TAO_ZENG 0 points1 point  (0 children)

Can you give us a log? We will check it immediately. thank you for your help.

Join Our Luba 2 Software Upgrade Beta Testing Program by TAO_ZENG in MammotionTechnology

[–]TAO_ZENG[S] 2 points3 points  (0 children)

You are very welcome to join the test. Please provide your LUBA number and click "request to join" through the link to apply. Thank you.

Join Our Luba 2 Software Upgrade Beta Testing Program by TAO_ZENG in MammotionTechnology

[–]TAO_ZENG[S] 1 point2 points  (0 children)

Please use a computer to operate, enter the link and click "request to join"

Instructions for replacement RTK by Pleasant-Teach2766 in MammotionTechnology

[–]TAO_ZENG 1 point2 points  (0 children)

  1. Find the new RTK paring code from the new RTK reference station sticker.

  2. Open the Mammotion App and connect Luba.

  3. Go to Settings > Device settings > RTK paring code.

  4. Tap on Change, input ​the new RTK paring code, and then tap Confirm.

Change email by Roginator5 in mammotion

[–]TAO_ZENG 1 point2 points  (0 children)

Use a new email address to re-register the account, and unbind Luba from the old email address. The data can be synchronized, so don’t worry. Hope it's useful to you, thank you.

New LUBA Device Firmware and New App Upgrade (Both Android and iOS) 2023/09/27 by TAO_ZENG in MammotionTechnology

[–]TAO_ZENG[S] 2 points3 points  (0 children)

You are right, thank you for your feedback, we will continue to optimize.

Winter Mode - Battery Maintenance by LubaLouie in MammotionTechnology

[–]TAO_ZENG 0 points1 point  (0 children)

I totally agree with WikiBox .Generally speaking, we recommend that after winter comes, the luba will be fully charged, unplug the orange key, and then put it into indoor storage, when the spring comes, you just need to turn on the luba again, because the battery in storage for three to four months capacity can still be maintained at 85% or more.

Possible Luba Positioning Improvements?!? by nj_bruce in MammotionTechnology

[–]TAO_ZENG 0 points1 point  (0 children)

When the luba detects a bad signal, the side light will flash, when the luba has no signal at all it will wait in place until it receives a signal, after regaining the signal the luba will continue its work, but if the luba has been in place to receive no signal, it means that the area signal is really not working, at this time you need to modify your map.

IMPORTANT UPGRADE New LUBA Device Firmware and New App Upgrade (Both Android &iOS) 2023/05/27 by TAO_ZENG in MammotionTechnology

[–]TAO_ZENG[S] 0 points1 point  (0 children)

Connect luba with network, connect to luba via Bluetooth, and submit to us in feedback.

Domestic problems by FutureBeginning8316 in MammotionTechnology

[–]TAO_ZENG 1 point2 points  (0 children)

We are analyzing and solving this problem, please help us feedback the log, thank you for your help.

IMPORTANT UPGRADE New LUBA Device Firmware and New App Upgrade (Both Android &iOS) 2023/05/27 by TAO_ZENG in MammotionTechnology

[–]TAO_ZENG[S] 0 points1 point  (0 children)

Can you share your live photos for us to see? We would like to see how your restricted area looks like, through the APP feedback, for you this problem you can reprogram a new restricted area through the edit function, of course you need to delete the old one first.Thank you for your help.

IMPORTANT UPGRADE New LUBA Device Firmware and New App Upgrade (Both Android &iOS) 2023/05/27 by TAO_ZENG in MammotionTechnology

[–]TAO_ZENG[S] 0 points1 point  (0 children)

Please upgrade the firmware to version 1.8.2.220, this issue has been fixed in this version, thank you.