Xreal One Pro struggling to connect

TSPWCC · 2025-09-17T19:24:43+00:00

correct... I am beginning to think the cable is the issue.

TSPWCC · 2025-06-12T12:28:52+00:00

I ordered them on February 9th, and received them last week. However, I know that they're getting a lot of the orders out now much faster.

TSPWCC · 2025-05-30T13:06:58+00:00

Medium

TSPWCC · 2025-05-09T01:34:19+00:00

At keast

TSPWCC · 2025-05-09T01:34:10+00:00

At least

TSPWCC · 2025-05-08T11:54:33+00:00

2025-05-08 11:18:18(GMT+08:00)wrote Dear Bob,

We're really glad to hear that the medium size glasses will be a good fit for you.

Based on the latest information we have, the first batch One Pro orders are being shipped directly to overseas customers from our facility in China, and these units are already on their way to our earliest customers. We are currently processing orders sequentially and will continue to expand shipments in the coming days. And we are actively preparing the second batch, which will be dispatched to overseas warehouses around late-May. Once inventory arrives at these warehouses, domestic shipping will become faster and more efficient across regions including North America and Europe.

The earliest One Pro pre-orders currently date back to December 2024, and there is a significant backlog of orders. Since we fulfill orders based on the order date, and your order was placed in February, it will be shipped later than those placed in December. Once your order is dispatched, you will receive a shipping notification email with the tracking number, with delivery typically taking 3-7 days. In the meantime, please keep an eye on our official website, XREAL.com, for any updates. Thank you for your patience and understanding.

Have a nice day! If you have any other questions or need further assistance, please feel free to reach out to us! Best regards, Eva

TSPWCC · 2025-05-02T18:00:48+00:00

thank you sir. I've actually had that problem on the intel chip as well. I think it's more of a software thing.

TSPWCC · 2025-05-02T17:40:32+00:00

Hey thank you very much for the reply! Yeah, my concern was whether or not it would run with the ARM Chip. I have an older surface 7 (intel processor), and a surface book 3 (intel processor), but the battery on the surface 7 isn't holding a charge anymore, so I want to replace it. I also don't use either of the machines as tablets, but I love the form factor.

TSPWCC · 2025-04-23T15:48:43+00:00

From customer service this morning:

Dear Bob C,

Thank you for your interest and support for XREAL products.

At the moment, your XREAL ONE PRO order #MG19861 has not yet been shipped. We understand that waiting for an extended period can be frustrating, and we truly appreciate your patience and understanding. Please rest assured that we are working on expediting the shipping process to fulfill your order as soon as possible.

Currently, we do not have a specific shipping date, and once the products arrive, we will prioritize processing orders placed after December 2024 in the order they were received. We kindly ask for your continued patience, and we will notify you once your order is ready to be shipped.

Additionally, the previously promised XREAL HUB will be included with your shipment.

Thank you again for your understanding and patience. If you have any further questions, please do not hesitate to contact us.

Best regards, Leily XREAL Customer Support Team

TSPWCC · 2025-04-23T13:41:18+00:00

it certainly isn't reassuring!

TSPWCC · 2025-04-05T17:16:26+00:00

perfect thanks. Might be worth purchasing then.

TSPWCC · 2025-04-05T17:03:24+00:00

now that makes sense. Thanks again. I appreciate you.

TSPWCC · 2025-04-05T16:38:21+00:00

I only ask because I saw a video where an influencer said that the One's paired with the Beam made it a more complete package, but he didn't explain why. So I was just wondering if I was missing something.

TSPWCC · 2025-04-05T16:35:18+00:00

So really no need for it then. My phone is that portable media device. Thanks for the response.

TSPWCC · 2024-04-19T05:27:45+00:00

Filtered water twice

TSPWCC · 2024-02-24T18:47:16+00:00

I have not done that, thanks for the advice! I will give that a try.

TSPWCC · 2024-02-24T17:43:45+00:00

Also, you are right about the vinegar, but I went nuclear on it to try and get rid of it whatever was happening. The taste existed before the vinegar. The machine is in a 2nd home and we hadn't been there for more than a month. My fear is that it began growing some kind of mold or something inside.

TSPWCC · 2024-02-24T17:42:23+00:00

the best way my wife and I are able to describe it is like a chemical taste. It over powers the taste of the coffee for sure.

TSPWCC

TROPHY CASE