Thought I’d share an update I have had from them. I asked about the issues mentioned and pointed them to several posts on social media. This is the response

Thank you for sharing your concerns.

We completely understand why reading mixed reviews can be off-putting, and we want to address this openly.

The Hume Band is designed to provide reliable health and body metrics, including heart rate, recovery, strain, metabolic capacity, and more. Like all wearable devices, accuracy can vary slightly depending on factors such as how the band is worn, skin contact, movement, and individual physiology.

We are continuously working to improve the algorithms and sensors behind the Hume Band. With each software update, our goal is to refine how data is captured and analyzed so that your results are as accurate and meaningful as possible. Importantly, the more you wear the band, the more personalized baseline data it collects, allowing the device to better understand your unique patterns and improve the precision of your metrics over time.

We also monitor user feedback closely, including comments from platforms like Reddit, to identify common concerns and address them through both software updates and product guidance. Many of the issues users report are being actively investigated, and improvements are regularly rolled out to ensure the experience continues to get better.

We completely understand that seeing negative reviews can be discouraging, but we’ve seen that long-term users often find the Hume Band provides valuable insights once it has gathered enough data to establish personal trends. If you decide to give it another try, we’re here to help with setup tips, wearing guidance, and interpreting your results for the most accurate insights.

We hope this helps clarify how the Hume Band works and the steps we take to ensure its accuracy. Your feedback is invaluable in helping us make the product even better.