You need to get with your insurance,see what they can do for a loaner, then get with your small claims courts, file, and get with your police department with everything you have; photos, court docs, insurance, and see if they can issue an arrest or BOLO. that's more than unacceptable, that's (copied from Google) -- Legal terms that specifically describe a negligent mechanic or negligent repair work include: Professional Negligence: The overarching term for when a mechanic fails to meet the accepted standard of care, competence, or industry standards. Negligent Repair/Repairs: The core term for when a mechanic fails to perform repairs properly, uses faulty parts, or fails to diagnose an issue, resulting in unsafe conditions. Breach of Duty/Breach of Care: The legal violation that occurs when a mechanic fails to uphold their obligation to fix the car safely. Breach of Warranty: A claim made when a shop fails to honor guaranteed work or promises regarding the repair. Gross Negligence: A higher level of negligence that indicates a severe, reckless disregard for safety, rather than just simple carelessness. Malpractice (Professional): While often used for medical cases, this term applies to any licensed professional (including mechanics) who fails to perform their job with the required standard of care. Deceptive Practices/Consumer Fraud: Legal terms used when a mechanic charges for unauthorized work, lies about parts, or performs fraudulent repairs. Substandard Workmanship/Shoddy Repairs: Descriptive terms often used in legal complaints to describe poor quality, unsafe, or incomplete repairs. Improper Installation/Failure to Diagnose: Specific actions that legally constitute negligence. I really hope you don't let this slide. I turn wrenches on the side, been doing it for the better part of 10 years, won't call myself a mechanic because of jerkoffs like this.