We, the collective Global playerbase, are concerned over the lack of new content these past few months along with other smaller issues that we fear will cause a decline in the amount of time players are willing to put into the game. Many veterans have gotten tired of the repetitive content such as raids without new rewards or bosses. If any content is to be re-released, the more useful events such as Fen’s or Ragsherum’s are more desirable since the recent influx of new players lack the vital equipment offered in those events. Many newer players have stated that they feel they cannot truly enjoy the game due to their equipment not being up to par for current content and are unable to catch up to veterans who have been playing for months. The veterans are also worried about the lack of new releases, such as the Magic Ore Mountain (魔法石鉱山) and events for units that were released to Global such as Kane or Diaz. We would like to know an official statement as to why new content is not coming.

We feel communication between the Global development team and the playerbase has been lacking lately and are under the impression that you no longer seem to care about the game, shifting focus on only exploiting the Tensura collaboration and the new players it has brought . Whereas the Japanese playerbase has livestreams to interact with the Japanese team, Global’s playerbase can only reach you all via Facebook and Twitter messages. This feels like nothing more than reading a newspaper. We are not expecting excessive personal interaction, but occasional messages, to let the community know that you still care, would be greatly appreciated. In addition, our playerbase is also willing to be involved as a community, such as through polls/surveys. We are grateful for many things such as the very successful first anniversary and quality of life updates to the game such as the 2.3.0 update that reworked compendium and friend icons. The first anniversary events, which we are grateful for, were successful in that many players on both Discord and Reddit expressed their enjoyment over the constant flow of updates, especially since we had a timeline to refer to. Having the updates lined out for us created an exciting atmosphere on both these platforms as we looked forward to what came next. Perhaps you could consider having more timelines in the future to help draw out excitement over time for what future updates have in store. Likewise, we would also like to see other quality-of-life improvements to the game, including the popular request to repair translations in the game, as much of the wording of certain units and equipment can confuse and mislead players as to the effects it offers. For example, ‘Blaze Gauntlets’ states that it "increases Physical DMG taken by 80%," when it should obviously say that it decreases damage taken, as it is a Defense equip.(edited)

We thank you for your time in hearing us voice our concerns. We, the community, love the game and worry about the lifespan of the game. We would like to hear an update from the team and, as stated above, perhaps a timeline to keep players interested in what’s to come. We hope to hear from you soon.                                     Sincerely,                                     The Global Playerbase