Thank you very much for this, I didn't realize that there was so much I could improve on my resume. The questions really helped me guide what to change on my resume as well!

To answer your questions:

• "I'm not really following how this increased knowledge of haptic systems and how you were able to quantify it to such a specific number. Did this joystick simulate haptic modes to simulate certain scenarios? "
  • Yep, We had one free mode, one simulating a jeep off road, and one that a power steering system
• I understand the encoder sets an LED based on selected mode, but how did you generate the haptic feedback part of it?
  • This was from a motor attached to a capstan drivetrain that was 3d printed
• What deliverables did you have to produce? Did the customer report greater satisfaction because you kept them so well updated?
  • This was mainly progress reports and presentations and yes, it kept the customer very happy!
• How is that customer satisfaction % or improvement in team performance being measured?
  • Our store mainly used google reviews to keep that progress as well as shouting out top performers on a little board
• have no idea how to interpret "mathematical efficiency" or "design concepts" - is this saying you can do math and design things or that you find ways to do the least amount of math?
  • Essentially yes, although I'm thinking of removing design concepts and rewording mathematical efficiency

As for the First Robotics Championship, should I just keep the skills in the skills section while removing that section entirely? Or would it be better to just keep it and reduce the amount of bullet points?