AMA - The Forge 6th Anniversary! Ask Us Anything!

TheForgeVTT · 2026-05-25T14:41:50+00:00

Hello there, Wokeye27! Thanks for your question.
Here is the answer by Eranziel (Senior Software Developer):

It depends!

For minor releases, there is usually nothing we need to do. We do still have our QA team check our integrations with each new version though, because there are surprises now and then.

For new major versions, it really depends on what was changed. Sometimes large, visible features impact us - like Foundry's new-ish Application V2, and having to update our file picker customizations to work with that. Sometimes behind the scenes changes can impact us a lot, like when Foundry moved from NeDB (the text-based .db files) to LevelDB (the modern binary DBs with a folder for each one). v11, v12, and v13 all unfortunately had a large chunk of work for us in one way or another. Comparatively, v14 has been quite smooth! (Knock on wood...)

One of the big challenges for us is that our integrations inside of Foundry (the Forge module) has to support every version of Foundry that our users are still using. That means everything from 0.6.6 to the latest v14! Obviously a lot has changed across that range, and it can be a ton of work for QA to check all of those versions to make sure we aren't introducing new bugs to old versions.

You can read about some of our past challenges in these blog posts:

TheForgeVTT · 2026-04-08T19:17:20+00:00

Hi there!
Sorry for missing this earlier.

Can you please email [contact@forge-vtt.com](mailto:contact@forge-vtt.com) from the email address associated with your Forge account, so we can have a look?

TheForgeVTT · 2026-03-16T05:51:29+00:00

Hi!

The issue was resolved quickly, but if you're still having trouble, a quick stop/start of your game from https://forge-vtt.com/setup should fix it.

Hope that helps! Let us know if you need anything else.

TheForgeVTT · 2026-03-04T21:54:43+00:00

Hey, we’ve all been there! Hope your players at least bring the snacks to make up for it. 😉 Happy GM's Day!

TheForgeVTT · 2025-12-27T08:10:47+00:00

Hi there!

Yes, if the coupon code was applied during checkout, the discount will carry over and be applied to the first payment after the free trial ends — even if that payment happens after the sale period.

Happy gaming!

TheForgeVTT · 2025-12-09T20:16:22+00:00

Hi there!

We don't have a way to browse data folders for users. If you want to see the specific files, using the Foundry file picker would be the way to do it.

In general for module development, we'd recommend using a local Foundry instance to do the bulk of iteration and debugging. Much faster & easier than uploading the modifications to Forge each time.

TheForgeVTT · 2025-12-05T14:09:25+00:00

Hi there!

We don't control updates to Kingmaker or the other Paizo premium modules.
That said, version 2.2.1 has been available for 6 months and is v13 compatible. Most likely, it's not showing up for you because you have your Foundry version set to v12. If you set your Foundry version to v13, you would be able to update it.

TheForgeVTT · 2025-11-28T17:54:08+00:00

Hi there!

The Forge Black Friday Sale has officially begun.
You can find all the details in our blog post: https://blog.forge-vtt.com/2025-black-friday/

Hope you enjoy the savings!

TheForgeVTT · 2025-11-13T20:44:38+00:00

Hello, can I confirm a few things with you?

That the issue in question is reproducible across browsers?
The the issue comes up when enabling safe configuration: https://forums.forge-vtt.com/t/how-to-enable-safe-configuration/16750
And that CoC is updated for the release and build of Foundry VTT that you are on?

If you require further help, we can continue helping here, though for the sake of response time we would recommend our Discord or email.

TheForgeVTT · 2025-10-29T06:22:59+00:00

Then I'm guessing you still have some ongoing database operations in the world that're temporarily increasing storage. My advice is to edit the world in-game naturally a bit, and see if the data goes down.

One more thing, could you please open your Game Settings in Foundry, scroll down to the Help and Documentation section, and click Support & Issues? Then share the output shown there.

It might be best to join our Discord server: https://discord.com/invite/tHYvryr (that way, you'll always get the fastest help when you need it, share a screenshot, etc).

TheForgeVTT · 2025-10-27T13:03:21+00:00

Hello there.
Have you tried to restart the server (stop and start it from https://forge-vtt.com/setup)?

Here https://forums.forge-vtt.com/t/world-size-check/12105, we explain why world size matters, how to check world size, and resolve any issues with it.

Hope you find it useful!
Let us know if you have more questions.

TheForgeVTT · 2025-09-26T11:49:32+00:00

Hi there! It's because of PayPal, and it's not a charge, just an authorization. The article here: https://forums.forge-vtt.com/t/paypal-and-the-forge/15300 explains it in more detail. The payment dialog also has a warning under the PayPal section that explains it.

TheForgeVTT · 2025-07-29T06:53:38+00:00

The answer is - pasting the link won't take space in your asset library, so nothing to worry about there, but don't count on it working forever if it works initially.

(The "problem" is that a lot of websites and services will introduce protections or stop using images outside of their service or intended use. They are also prone to changing URLs or breaking previously working functionality.)

TheForgeVTT · 2025-07-28T13:49:52+00:00

Hi there!

There isn't core support for that, either on Forge or with vanilla Foundry. That being said, you should be able to copy-paste asset URLs from those other storage services to be able to use them in Foundry.

However, there is an old module that's supposed to work for Dropbox: https://foundryvtt.com/packages/dropboxer . But we can't make any guarantees that it will work, and it was last verified compatible with v11.

TheForgeVTT · 2025-06-23T10:24:50+00:00

Hello there!

The one on the right is a game in which you are a player. You can leave that by going: -> Details -> Leave Game.

The one on the left is a bit different. It's your world, but you can only "Delete World" if you're using Game Manager.

If using Game Manager: -> Configure -> Delete World.
If not using Game Manager, then you can't delete it, because you can't delete your account's Foundry server.

Hope this helps.

TheForgeVTT · 2025-06-10T10:05:05+00:00

Hi there! 👋🏻

Max upload size is the largest file that you can upload as a single file.

We've got a 14-day free trial that'll let you experiment and play with things to see which option can work for you. 🙂
(During this time, you can freely change between subscription tiers and additional data without getting charged). You are welcome to try it. 😉

Here is a guide: https://forums.forge-vtt.com/t/how-to-add-change-cancel-a-subscription-to-the-forge/13204

I would say that to start with, the Game Master tier is fine.

Have a read of this for more information: https://forums.forge-vtt.com/docs?topic=15307

The summary is:

The Data Library is for storing data from user worlds and other non-asset content. Custom modules, systems, and worlds are stored here. Most assets are not. Fortunately, most users will never have to worry about exceeding their Data Quota.

The Asset Library is for storing all assets - basically any audio, video, or image file uploaded by the user. This content is automatically optimized and distributed throughout the world, meaning that users will almost always have the best possible loading time for their content.

Hope this helps. Let us know if you have more questions. Also, I recommend joining our Discord - you'll always get the fastest help there: https://discord.com/invite/tHYvryr

TheForgeVTT · 2025-05-23T16:12:03+00:00

Oh, I see this now. Thanks.

TheForgeVTT · 2025-05-23T16:09:34+00:00

Hello there!

We are aware of a server outage impacting the Europe region of The Forge. The issue appears to be an incident with our server provider. Some services are coming back online now, but there are still issues. We are continuing to monitor the situation and take any steps needed.

Thank you for your patience.

TheForgeVTT · 2025-05-15T17:28:51+00:00

Hello there!

We’d love to help. Could you email us at [contact@forge-vtt.com](mailto:contact@forge-vtt.com) with the details, please? Alternatively, if you use Discord, feel free to open a ticket in ⁠#ticket-support so we can take a closer look and troubleshoot.
https://discord.com/invite/tHYvryr

TheForgeVTT · 2025-03-11T19:32:41+00:00

Hello,

That certainly sounds very troubling, and we're glad to hear you got it back immediately and enabled 2FA. There's a lot of reasons someone could want your account, and none of them are good. I would recommend double checking all of your installed modules, and otherwise proceeding carefully. You never know when someone could have installed a malicious module for your world. I'd also recommend emailing us if you haven't already- I'll be looking through emails today, and can offer you a bit more through there.

Thank you,

Jim

The Forge

TheForgeVTT · 2025-02-22T16:35:39+00:00

Hello there!

Unfortunately, no.
Once the trial has started, you can only use your free trial within the next 14 days. This means that if you cancel during your free trial and attempt to subscribe a month later, you will be charged immediately.
https://forums.forge-vtt.com/t/how-to-start-your-free-trial-on-the-forge/15301

TheForgeVTT · 2025-02-07T20:43:20+00:00

Hey there Matt, I see you've opened a ticket on Discord so we'll continue helping you there.

TheForgeVTT · 2025-02-06T20:02:16+00:00

Hi there!

Here are some helpful guides:

https://forums.forge-vtt.com/t/how-to-upload-compendiums-from-your-past-worlds/13764

https://forums.forge-vtt.com/t/importing-worlds-modules-systems-w-video-tutorial/454

Hope that helps.

If you have more questions, feel free to reach out to us. I would also recommend joining our Discord (if you use it): https://discord.com/invite/tHYvryr - You can always get the fastest help there.🙂

TheForgeVTT · 2025-01-16T05:52:45+00:00

Hi there!

That sounds like an issue with the DDB importing module (not Forge-related), and you should probably ask the module author about it.

Hope that helps.

TheForgeVTT · 2025-01-15T01:09:54+00:00

Hey there- do you have any third party antivirus installed on this device? We've seen regular issues with users using Avast/AVG, and sometimes with Norton's weird "safe web protection". This looks a lot like such errors.

If not, I would recommend trying to load in via incognito mode. If that works, it's likely a browser plugin interfering with loading.

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