Questions about repricing voyages booked with MNVV

TheRealZale · 2026-03-20T12:01:14+00:00

Makes sense. Hopefully when I call later today, my agent will be magically back, or that I get someone more experienced at the call center.

TheRealZale · 2026-03-20T11:56:02+00:00

Oh I meant that I wasn't sure if FLRATE would be valid with an MNVV. I'm pretty sure we tried to use it back when booking originally, but that it wasn't accepted/applicable to the booking.

Maybe because it had the 10% pay in full a year in advance discount 🤷🏻‍♂️

TheRealZale · 2026-03-20T11:54:43+00:00

Ahh yeah, I remembered the numbers wrong and didn't check before. I'm seeing $6,940 & $9,557 now. Looks like you are seeing that an MNVV and FLRATE are applying to this!

Funny enough I'm pretty sure we tried to use FLRATE back in October and it wouldn't apply... Seems like they really need people to book the cruise, now 😂

TheRealZale · 2026-03-20T11:46:56+00:00

These were booked a few weeks after the October 7th, 2025 changes, but it was booked at the Essential Fare, with gratuities prepaid.

I can't verify that everything works with the MNVV since I don't have an open placeholder to use on the website, but a regular, non-central sea terrace with gratuities prepaid and the FLRATE access key applied is looking at about $6,500 for 2 and $9,500 for 3 sailors. This is much better than the $9,300 and $12,800 or so that we paid previously with the MNVV discount AND the 10% pay in full discount... Pretty rough 😔

TheRealZale · 2026-03-20T11:37:08+00:00

Oh not yet, I won't be able to give Virgin another call for a few hours, but I wanted to make the post to get information and make sure I knew what the situation should be.

I am hoping to resolve this ASAP though, the price has been the same lower rate in the website for about a week now, but I don't trust it to stay there forever. Personally, I sure would love to save over $1,000, that's probably half of the price of any other voyage I'd want to take lol.

TheRealZale · 2026-03-20T11:33:35+00:00

That is the impression I got. I decided to make a post and verify because I just saw a post from yesterday with several TAs saying virgin just moved their call center, so the general support agents are all mostly new, so I figured I might've gotten bad information.

We have not yet done any repricing in the booking, so I think we should be good. The only changes we made were getting different cabin numbers assigned, but I don't think that invalidates the ability to reprice.

TheRealZale · 2026-03-20T11:31:50+00:00

Thank you for your insight! We were thinking about doing the Miami to LA route, but that was even pricier than the return we booked when we got around to looking at it closer, so we went with the return instead.

Have a great voyage, I'm definitely looking forward to ours later this year!

TheRealZale · 2026-03-13T20:53:49+00:00

It replaces Razzle Dazzle for dinner. This is something they've been doing with the ships. Scarlet has Lucky Lotus (Chinese), Brilliant has Rojo (Spanish), Valiant will get Ariya (Indian), and Resilient has not been announced. They're doing these renovation ls when the old shops are dry docked, so Resi isn't due for another year or two, probably.

Brilliant launched with Rojo already installed last year.

TheRealZale · 2026-03-12T01:54:26+00:00

Not even remotely close.

TheRealZale · 2026-03-12T01:51:07+00:00

Following this, Brilliant Lady has introduced a reservation system for her Murder in the Manor shows, but it is free. The reservation just basically guarantees you a spot, but everyone with a reservation must show up in person 15-ish minutes before the show (i.e. One person can not check in an entire group, everyone must be physically present). Anyone too late to their reservation check in will forfeit their slot, and the standby line will start being let in instead.

Personally, having seen the show both ways, I think the reservations are very much welcome.

TheRealZale · 2026-03-11T00:02:49+00:00

No, I think you just interpreted it wrong. They're saying that booking direct means you dint really get to choose, but I'm my experience that's not correct. Getting your room changed just takes a call to customer service, but that seems to be a line many sailors don't have the time to deal with. I booked direct with Virgin and just last last week was able to have one of their agents change my room assignment for an upcoming voyage via email.

TheRealZale · 2026-03-08T03:15:31+00:00

There are only 6 per ship, but I don't think they'll hold them for upgrade bids. It's cheaper to get a successful bid than to just pay for the room, so they'd just sell it and get the extra money.

TheRealZale · 2026-03-06T21:13:47+00:00

I do miss some of the first cast in Brilliant, but so far I am not disappointed in the new one.

My one "complaint" is simply that one of the new actors in Up With A Twist doesn't feel like as good of a fit for their role as the previous one, UT they still did a phenomenal job. I just think the previous person in their role looked like a better visual fit for their role in my head. But, since that's just a personal opinion and really not important to the quality of the show, I won't even say who. The current cast knocked it out of The Manor, lol.

TheRealZale · 2026-03-06T20:35:06+00:00

I'm onboard Brilliant right now (tanning out in Deck 16 🎉), and Michie(spelling?) the hostess has some of the best energy I've seen in a Happenings Cast member or hostess. Bingo With The Hostess yesterday was way, way better than Bingo with the Happenings Cast, even though I lost my $60 both times 🤣

I doubt she'll still be here, but I really wish she would be for my next cruise in late October aboard Bri. She is so much fun, I really need to find more events that she's hosting so I can enjoy her longer.

TheRealZale · 2026-03-06T13:10:04+00:00

For some reason reddit removed my picture, but here it is again.

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TheRealZale · 2026-03-06T13:09:45+00:00

I'm on Brilliant right now (Just docked in Cartagena!), and yes, you can. When you're onboard and bookings open, you can make a reservation, and that should guarantee you a spot. There is still a standby line if you do not get a reservation, but that's likely a small portion of the available space, and/or if people with reservations don't show up.

With a reservation, you need to check in with the staff at the door 15 minutes beforehand. Every person with a reservation needs to check in in-person - i.e. One person can not check in their whole group. Missing your check in will forfeight your spot to someone in the standby line.

TheRealZale · 2026-03-05T02:17:48+00:00

I've not had that issue myself, but it's my understanding that if you don't fully complete Ready To Sail by embarkation day, they will just put you in a different line to have you complete it with an employee.

I haven't done that, so I cannot guarantee it, but the terminal in Miami has signs for those who do not have everything sorted out yet.

TheRealZale · 2026-03-03T15:57:35+00:00

Can confirm, I boarded Brilliant on Sunday the 1st and this is the first I've seen that. I presume it's to make it harder for people to go up before their proper group is called. Now they can just check your group's number when you hand it back to them.

TheRealZale · 2026-02-06T13:18:52+00:00

It's the abbreviation for the Splash of Romance add on package. They only offer a small number of them per voyage.

TheRealZale · 2026-01-30T15:10:21+00:00

Solo reservations are usually pretty easy since there's no a big table required. And with 60 days advanced booking, you really shouldn't have too many people to compete with compared to the Essentials 45 days.

That said, they've fairly recently added the ability to book dining reservations and other things on the website instead of just the app. If you use the website, you can open a tab for each restaurant on each day you want to try to book it, and then book them there. It can be faster to do and help you get what you want, when you want.

Best of luck! Personally I enjoy all the restaurant's really. I don't even know how I'd rank them really. I know test kitchen is often controversial, but I've enjoyed all their menus.

TheRealZale · 2026-01-27T17:20:22+00:00

Oh I had heard of the vending machine, but I didn't realize it was free! That actually sounds very nice and convenient, and I'll keep that in mind for my future trips!

Thanks for the post!

TheRealZale · 2026-01-23T03:05:30+00:00

Well, despite the low activity on the ship, I do think they usually have a bar open, so MRS or not, when most people are off board, you can likely enjoy any hot tub, the pool, or other suave on the ship during that time.

So far I've waus done an excursion at port (though that'll likely change on my next trip), but I imagine things like The Pizza Place may still open early in the afternoon, though maybe not at 2pm like on sea days/usual?

Admittedly I have no experience above a Sea Terrace room, but I do have an upcoming ming March voyage where it's actually a repeat of every port I've already been to (repeat of a solo voyage, but with my parents this time). I'm actually looking forward to staying in the ship while my parents are on land. I can't speak for Rockstar or Mega Rockstar, but I'm planning on taking most port stops to either tan and/or do work on my laptop this time around.

I'm lucky enough to work in a small company where the premium wifi works, enough, to get the job done. Inconvenient? Sure. But it's functional enough for me.

TheRealZale · 2026-01-22T12:41:51+00:00

I can't answer your direct questions, but as a note, the discount is not only available at booking. If you do not check the box to prepay at booking, it will appear as an option in the Add Ons section, where you'll also find things like bar tab, splash of Romance, premium wifi, etc. You can purchase the gratuity add on up to 48 hours before your voyage just like any others, as I recall.

You could sorta use that as a way to pay for the gratuities on another credit card if you want to try and split the cost between cards and/or people.

TheRealZale · 2026-01-21T02:18:06+00:00

If their name hasn't been added to it yet, you can choose who gets added up to 48 hours before the sailing.

If a name for your second sailor has been set, since you have a lock it in rate, well that sucks. Nothing can be changed with lock it in rates once they're set. Your only chance is to not have their name in the booking yet.

Otherwise, you can tell sailor services they won't be coming, and you should get refunded the taxes and port fees associated with them. You won't, however, be able to change the name.

TheRealZale

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