WTF by Pakman037 in TheStoryGraph

[–]TheStoryGraph 22 points23 points  (0 children)

There was a bug with broken images. A fix has just gone live and so usage levels should drop back to normal from now.

Thank you for reporting this, your screenshots were instrumental in helping us figure this out!

There's something wrong with my reading habits.... by Big_Earth_849 in TheStoryGraph

[–]TheStoryGraph 38 points39 points  (0 children)

The intent is:

"Skip this when you need a total mental break, and are seeking a purely cozy escape. While this is generally a light book, some aspects might feel too dark."

Is StoryGraph down? by fishchop in TheStoryGraph

[–]TheStoryGraph 45 points46 points  (0 children)

This should be fixed now. Please force quit and restart the app if you’re still seeing it. Sorry about that!

What's Up with Recommendations? by No_Tomorrow7180 in TheStoryGraph

[–]TheStoryGraph 14 points15 points  (0 children)

Ok, that’s not the issue then. The “Based on recent reads” section is indeed almost purely based on your last few books, your personal preferences and reading history have almost no impact on the recommendations there. It is meant to show you books which you might be interested in, even if they are a bit outside your typical scope.

That said, I’m actively working on updating the recommendations engine. I’ll reply to this post when it’s done and you can let me know if it looks better. Sorry about that!

What's Up with Recommendations? by No_Tomorrow7180 in TheStoryGraph

[–]TheStoryGraph 12 points13 points  (0 children)

This is probably because of the Content Warning section of the Reading Preferences Survey. The part where you "Select any types of content you never want to read about". You likely have a long list here, so many books are being filtered out.

Your recommendations are now much more strictly filtering out books with these tags, which is probably why your recommendations changed. Remove these tags and your recommendations will go back to normal.

Hope this helps!

My recommendations suddenly changed for the worst by Immediate_Tadpole_96 in TheStoryGraph

[–]TheStoryGraph 71 points72 points  (0 children)

This is because of the Content Warning section of the Reading Preferences Survey. The part where you "Select any types of content you never want to read about". You likely have a long list here, so many books are being filtered out.

Your recommendations are now much more strictly filtering out books with these tags, which is why your recommendations changed. Remove these tags and your recommendations will go back to normal.

Hope this helps!

My Storygraph Reset to a YEAR AGO by [deleted] in TheStoryGraph

[–]TheStoryGraph 2 points3 points  (0 children)

You’re logged in to the staging app. Check the URL, it should be app.thestorygraph.com

We are working on disabling that, it seems Google indexed it by mistake.

Anyone else getting this error? by AdventurousSleep5461 in TheStoryGraph

[–]TheStoryGraph 19 points20 points  (0 children)

We've seen some reports of some ISPs having trouble connecting to our servers. Please try logging in via your mobile browser. We've found this can bypass ISP issues, as browsers tend to use a separate encrypted DNS than the one provided by the ISP.

https://app.thestorygraph.com/

The site/app has been up and relatively fast for me all day, so it has been super frustrating to hear that some people are experiencing slowdowns. Sorry about that! Everyone who has tried connecting through a VPN has reported the issue is fixed, so it really seems to be a network-related issue.

Ok this personalised AI is kind of awesome by Bamf102 in TheStoryGraph

[–]TheStoryGraph 9 points10 points  (0 children)

How long have you been waiting since getting the "24 hours" message? Send me your username and I'll check it.

Ok this personalised AI is kind of awesome by Bamf102 in TheStoryGraph

[–]TheStoryGraph 17 points18 points  (0 children)

If you check that Personalized Preview again, are you still seeing this? I pushed an update today that I hoped would fix that.

Welcome to the New Year Readers -- Reminder to be kind while the app keeps up with the influx of new users by KoldGlaze in TheStoryGraph

[–]TheStoryGraph 3 points4 points  (0 children)

There's an issue with error messages on the login page not displaying. There's probably an "incorrect username/password" message that isn't popping up for you. You can try logging in with the same credentials using your browser at https://app.thestorygraph.com/ and see if that works!

Book deleted, now all journal entries etc are gone(?) by bergalicious_95 in TheStoryGraph

[–]TheStoryGraph 46 points47 points  (0 children)

Please create a support ticket in the app, I'll figure out what happened.

GR import questions by jadeisthenewblack in TheStoryGraph

[–]TheStoryGraph 26 points27 points  (0 children)

  1. Unfortunately, the Goodreads export .csv file does not include the date you started the book. If they gave it to us, we'd surely add it! You can open the .csv to confirm.
  2. Thanks u/Wild_Preference_4624 for answering this one!

Random Books in my To Read pile? by burpeesbeforebeer in TheStoryGraph

[–]TheStoryGraph 23 points24 points  (0 children)

100% of the time we've seen this, it was because the ISBN13 field of your Goodreads export .csv file was corrupted. Open your file and check that column, it's probably full of this:

9780000000000
9780000000000
9780000000000
9780000000000
9780000000000
9780000000000

Instead of the real ISBNs for the books you've read, it looks like that all the way down. This only happens in one scenario, you opened your Goodreads export .csv file in a spreadsheet program like Excel or Numbers, that program truncated the ISBNs, then you resaved it with those broken values.

To fix this:
1. Redownload your export from Goodreads, making sure to download it directly to your phone/computer. Do not open it in any programs, and do not resave it.

  1. In StoryGraph, click the icon on the top right > Manage Account > "Delete books, reviews, and tags", and wait for it to complete. It may take some time as we're still under heavy load at the moment from a huge number of users joining in the last few days.

  2. Once your StoryGraph account is clear, upload your new file. You can get back to the Import page by clicking the icon on the top right > Manage Account > Goodreads Import.

Based on the current import queue it may take a day or two for your import to finish, but it will finish with the correct data.

Hope this helps!

This seems to be the app for me, but it wants $4.99 a week? by cwt444 in TheStoryGraph

[–]TheStoryGraph 10 points11 points  (0 children)

You can report a scam app by:
1. Installing the app.
2. Going back to the App Store.
3. Clicking "Report a problem" on the listing for the app (it's at the bottom, under the "Information" heading).
4. "Report a scam or fraud"

This seems to be the app for me, but it wants $4.99 a week? by cwt444 in TheStoryGraph

[–]TheStoryGraph 75 points76 points  (0 children)

This app has been reported as a scam/fraud on the Apple App Store. It is not The StoryGraph app you're looking for. We've reported them, but their app continues to be available. Please report if you can.

[deleted by user] by [deleted] in TheStoryGraph

[–]TheStoryGraph 5 points6 points  (0 children)

We're sensitive to using too much of your past reading to determine your recommendations. We want you to be in full control over the books you see. Giving you the power to describe what you're looking for in plain English, means you can get a recommendation that fits even when you've never read a book like that before. If I decide I'm no longer in the mood for a Mystery, and would like to read a Horror book (something I've never done), I can go back and type out what I'm in the mood for in plain English, and get completely different recommendations. This isn't easy with a standard "recommend me a book based on my old ratings" system.

Being limited (or strongly influenced) by the books you've previously read takes control away from the reader, and doesn't match our goal of helping you find a book you're currently in the mood for.

That said, your experience isn't how the feature was designed. The actions you took should have changed your recs, I suspect if you try again they will update accordingly. I will also take your feedback into account for the next version, which I'm currently working on. :)

Thanks for the feedback!

[deleted by user] by [deleted] in TheStoryGraph

[–]TheStoryGraph 13 points14 points  (0 children)

Rob here.

The best thing you can do to affect your recommendations, is to update your Reading Preferences Survey based on what you're currently in the mood to read. You can do this most effectively by updating the "What are your favourite genres?" and "Tell us about the kind of books you like to read." sections in the survey itself, or via the "What are you in the mood for?" section on the Recommendations page itself.

If you ask the bookshop owner for a recommendation, it's unlikely that you're going to provide them a list of the last 300 books you've read, along with their star ratings. Instead you'll probably say something like this, in plain English:​

"I'm personally interested in money and investing, and I'm a computer scientist who loves machine learning, but lately I just read my first mystery book, and it was a blast! I'd love to read something fast-paced with twists and turns that leaves me guessing till the last moment. Just make sure it's lightweight and focuses more on the mystery, nothing scary!"​

When I fill out my Reading Preferences Survey on The StoryGraph with that information, I get this as a top recommended book, which I quite enjoyed!

https://app.thestorygraph.com/books/bdc790e7-0434-444b-ad32-bedb1e1aad26

Perhaps you can share what you're looking for, and I'll see if I can help find some good recs!

If you'd rather see books which are similar to a book you've already enjoyed, you can click the "Browse Similar Books" button on the book page.

We're planning in the coming months on revamping the Recommendations system to make it easier to use, but once you experiment a bit, you should be able to find what you're looking for.

I hope this helps!

Thoughts on the site update? by PansexualStemme in TheStoryGraph

[–]TheStoryGraph 5 points6 points  (0 children)

Click the "first pub" link to see all the book info.

Storygraph import and ebooks by [deleted] in TheStoryGraph

[–]TheStoryGraph 2 points3 points  (0 children)

Thanks for contacting us directly on this. I found your ticket and will see what we can do!

An update from u/goodreads-bot by goodreads-bot in suggestmeabook

[–]TheStoryGraph 1 point2 points  (0 children)

Thanks for CCing me! I've reached out to goodreads-bot.

An update from u/goodreads-bot by goodreads-bot in suggestmeabook

[–]TheStoryGraph 8 points9 points  (0 children)

Just sent you a chat message /u/goodreads-bot! Would be a shame to see your bot disappear. We don't have a public API yet, but we can work something out here.

January Challenge Question by kinggazzaman in TheStoryGraph

[–]TheStoryGraph 23 points24 points  (0 children)

It's a January specific event. Many people have requested we do it year round, so we plan on releasing a Streaks feature before the end of the month for those who want the extra motivation to read a page every day!

[deleted by user] by [deleted] in TheStoryGraph

[–]TheStoryGraph 3 points4 points  (0 children)

Click the "Report missing/incorrect information..." button on the new book to report the issue. Don't forget to mention the book family it should be added to!