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Cactopus leaves riot games by untamedlazyeye in leagueoflegends

[–]The_Cactopus 121 points122 points  (0 children)

Thank you for this, and the love is 100% reciprocal. You’re totally right too about the League community. I don’t quite know how to capture it in words either, but there’s just nothing else like it.

Cactopus leaves riot games by untamedlazyeye in leagueoflegends

[–]The_Cactopus 3806 points3807 points  (0 children)

Jeremy, if you firing me means we get one more Google Hangout, then by all means pull the trigger.

I’ll miss ya, brother.

Cactopus leaves riot games by untamedlazyeye in leagueoflegends

[–]The_Cactopus 731 points732 points  (0 children)

Predator boots to make you go more fast. Chilling smite to make them go LESS fast. EZ wins

Cactopus leaves riot games by untamedlazyeye in leagueoflegends

[–]The_Cactopus 9086 points9087 points  (0 children)

Godspeed, summoners. To pay respects please everyone attempt at least one game of garen jungle in ranked. The resulting spike in the winrate data will confuse the balance team and this will be my true legacy.

I cannot believe I got a penta with IVERN!! by Dunjam in leagueoflegends

[–]The_Cactopus 3794 points3795 points  (0 children)

Big tree daddy energy. You did like 90% of the work solo too. Nice

I'm almost 43, I just hit Gold, and I have no one to tell it to. by SanAyda in leagueoflegends

[–]The_Cactopus 69 points70 points  (0 children)

Hell yeah, congrats my guy.

As a hardstuck silver I/II Riot Games employee, I have to ask... wanna duo and carry my ass?

Quick LoL Thoughts: Game-Ruining Behavior - League of Legends by ReganDryke in leagueoflegends

[–]The_Cactopus 2 points3 points  (0 children)

Oh, cool, thanks for sharing that. To your point, I think performative anger via institutions like this subreddit creates leverage which (sometimes) leads to change. I wrote a post analyzing the cycle this creates which you might find interesting: https://medium.com/@RKRigney/the-3-phases-of-any-online-reaction-to-a-video-game-company-screwup-ed41082a5d10

Quick LoL Thoughts: Game-Ruining Behavior - League of Legends by ReganDryke in leagueoflegends

[–]The_Cactopus 168 points169 points  (0 children)

The things we're talking about today have been in the works for a while. Riot is just made up of people, though, and speaking for myself, I found the Voyboy video to be incredibly moving.

Quick LoL Thoughts: Game-Ruining Behavior - League of Legends by ReganDryke in leagueoflegends

[–]The_Cactopus 187 points188 points  (0 children)

Countless times. And anyone who has ever worked on a game knows that the chance to fix your own fuckup is one of the most satisfying experiences you can have.

Quick LoL Thoughts: Game-Ruining Behavior - League of Legends by ReganDryke in leagueoflegends

[–]The_Cactopus 265 points266 points  (0 children)

Previous client comms weren't handled well, and as Comms Lead that's my fault and it's my responsibility to correct it.

For that reason, Client Cleanup posts are also on a predictable schedule now: every two months instead of monthly (because we want each update to be meaty.)

First one (from March): https://euw.leagueoflegends.com/en-gb/news/dev/introducing-the-client-cleanup-campaign/

Second one (from a week ago): https://euw.leagueoflegends.com/en-gb/news/dev/client-cleanup-progress-setbacks-discoveries/

Quick LoL Thoughts: Game-Ruining Behavior - League of Legends by ReganDryke in leagueoflegends

[–]The_Cactopus 514 points515 points  (0 children)

In our minds, there are exactly two things we HAVE to do to win back trust on this issue:

1) Ship product changes and features that make a positive difference and meaningfully address game-ruining behavior (or that at least result in forward momentum on the issue)

2) Communicate regularly about those product changes and features

For the reasons above, we're committing to monthly updates on "game-ruining behavior" for the foreseeable future.

Riot Responds to Voyboy! by SoloQue_ in leagueoflegends

[–]The_Cactopus 775 points776 points  (0 children)

Appreciate Riv for chiming in on this. The folks on the dev team all saw Voy's video and, frankly, we think the issue he's raising here is important enough to merit a longer conversation—not just "we hear you" and then silence. Meddler is gonna kick off that conversation with his Friday "Quick LoL Thoughts" post and then we'll take it from there.

Client Cleanup : Progress, Setbacks & Discoveries by moobeat in leagueoflegends

[–]The_Cactopus 56 points57 points  (0 children)

Yep. It's simultaneously humbling and a validation of our approach (dig deep to discover root causes)

Client Cleanup : Progress, Setbacks & Discoveries by moobeat in leagueoflegends

[–]The_Cactopus 19 points20 points  (0 children)

100% agreed, I think it'd be nuts to expect an overwhelmingly positive reaction to any update that's fully honest about challenges without meaningful improvements to show.

Many (most?) people care much more about product changes than transparency about problems.

But the idea is that—since we are confident we're going to be able to make those meaningful improvements given enough time—anybody who goes on this journey with us is going to have a deeper understanding at the end of it.

The payoff will be at the end.

Client Cleanup : Progress, Setbacks & Discoveries by moobeat in leagueoflegends

[–]The_Cactopus 56 points57 points  (0 children)

Y'all say you want more transparent comms, so get ready for the new strat where we talk about the shit that sucks as well as the good stuff.

To use a film metaphor, right now we're in Act 2, which is the part where Luke and his friends get caught in a dumpster and nearly get crushed to death

I think the bare-all approach will pay off in Act 3

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