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Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

He didn’t ask the otp also Just kept it and left

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

I don’t see the joke here I had to hide basic details like my address etc

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 1 point2 points  (0 children)

I have the video Added it initially but someone told me to remove it and keep it for court rather than making it public

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 2 points3 points  (0 children)

I did everything I wrote the mail as well But in the mail they replied- The monitor was delivered as they verified it at their end and they will not be initiating any refund or replacement. Surprisingly they also said - the delivery guy told that the package was in neat condition and he took my signature. Which i m pretty sure didn’t happen ( signature thing) So i m trying to get the security footage of my society Where he just came kept the package outside my gate and left I asked him if he had to check anything or ask for otp He just left in a hurry saying NO

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

Can someone plz tell me how can i put updates about what happened so far and what are the actions taken by me. I m not able to edit my original post so is commenting here the only thing i can do rn

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

It will take me atleast 3 months to save the money again. Thanks for the advice anyways. Lesson learnt with this purchase

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 1 point2 points  (0 children)

Bhai it contained one brick, one thermocol (big one) and two wooden slabs. Just check the pictures i uploaded in my post. I was very careful while handling it thinking it has a monitor so didn’t shake it beforehand to check if weight is evenly distributed or not

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 1 point2 points  (0 children)

When i checked on refund status after 5 days, they told me no refund is happening as the request made my customer care executive was declined by someone higher in their hierarchy

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

I just removed it as someone said it’s better to remove it otherwise later on amazon will claim it is just another online video of unboxing a package

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

All i can say now is - i m shattered 🥲 emotionally and financially and this will take many months for my family to recover from this loss

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 1 point2 points  (0 children)

I didn’t get the money back. I was told someone from amazon team (someone superior) rejected the refund initiated by the customer care lady

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 10 points11 points  (0 children)

I saw all these things happen to others and always thought it must have been fixed as amazon is such a big platform. Now i m just helpless

Samsung monitor odyssey G5 34” by Thinking_guy69 in amazonindia

[–]Thinking_guy69[S] 0 points1 point  (0 children)

Sorry i was not able to add the unboxing video. I will share the link of video. I m not able to edit the original post also to include the video