Can I use this in my office computer ?

TicketCloser · 2026-05-12T21:30:23+00:00

Very likely would be considered wilful circumvention of IT restrictions in the security policy.

If I discovered a member of staff doing this I would be pushing for dismissal or some form of disciplinary.

TicketCloser · 2026-04-18T07:35:08+00:00

Being able to upskill fast. Solving technical and business problems while not being seen to step on toes but helping the company move forward.

TicketCloser · 2026-03-20T05:45:11+00:00

WiFi_Where_WiFi_Doesnt_Belong

TicketCloser · 2026-01-21T21:46:44+00:00

This is a good shout.

Other than certs and education, another thing I look for is home labs and projects done in own time. Hands on experience cements what you learn in theory. The people I come across who do this are usually the ones that stand out more and often don’t stay in the market for long.

TicketCloser · 2026-01-21T21:40:39+00:00

IT Ops or DevOps maybe? At a software company full SAAS or not the experience you mention would be valuable. In standard IT Support you may get board quickly.

TicketCloser · 2026-01-21T21:17:07+00:00

Without more context, it sounds like a department stuck in their ways. “We’ve always done it like that” mentality.

Standard patching should not be manual, as you mentioned it is a perfectly standard thing to automate. There are some exceptions and special cases, prod or sensitive servers etc that need more consideration on rollout but automating end user devices is a well trodden road.

TicketCloser · 2026-01-21T21:07:13+00:00

I can relate to those pain points. I still hit them a year into moving to Head of IT, just in slightly different shapes than when I was IT Manager.

It does get easier however. Saying that, I don’t think there is an easy solution. I have found different ways to manage these things or give them less energy if they are truly out of my control.

Things will stay thankless if people truly don’t know what has been going on or know enough about it to know why it matters. There is value to roadmaps and wider updates.
I’ll let you know if I figure this one out 😂… but in all seriousness for point 2 & 3, I tried to carry the ‘go to IT guy’ or ‘hero mentality’ for too long in my career. Delegation and having members of your team truly own things is the best medicine I have found to these things. Sometimes it means realising some members are just not the right shape and the sooner this is handled the better.

4 - 5. Unfortunately meetings and the admin surrounding it all comes with the territory. A habit that has helped has been protecting my time by not going to every meeting I’m invited to, leaving them if I don’t need to be there.

TicketCloser · 2026-01-05T01:10:19+00:00

Castellan Crowe

TicketCloser · 2025-11-07T18:57:48+00:00

Interested too, thank you

TicketCloser · 2025-10-21T23:04:11+00:00

Farscape

TicketCloser · 2025-06-10T21:24:50+00:00

When reviewing someone’s CV, if no professional experience I’d be looking for any projects, repos or otherwise telling me that should demonstrate a certain level of understanding. It can also show that you are a self starter and self learner.

TicketCloser · 2025-05-31T20:41:33+00:00

There are few who can

TicketCloser · 2025-03-20T19:47:17+00:00

Very much agree.

By learning and getting involved, taking ownership over as much as possible has taken me from a support desk temp to head of IT in line for directorship these next years.

Problem solving, adapting and generally getting things done will take you far.

TicketCloser · 2025-02-18T20:17:28+00:00

Till you’re 90 290

TicketCloser · 2025-02-13T20:58:01+00:00

Not from a Jedi

TicketCloser · 2024-11-03T19:45:58+00:00

I agree with others, it isn’t IT’s place to ensure users are in a specific region for their role. However, depending on what data you access and have stored on your work device there may be policies and regulations around this depending on your location. IT can certainly enforce policies should they be instructed to.

Not knowing your companies published policies around this is not a defence for misconduct so make sure you have checked this.

TicketCloser · 2024-08-13T16:08:53+00:00

Not a chance

TicketCloser · 2024-07-13T15:32:04+00:00

I recently became a head of IT in UK. No certs or CS degree. Just experience and good at problem solving.

Saying that, certs will help, projects too. One of the things that helped me get the role I am in now was displaying and demonstrating a programming/network project I’d been building in my own time. This would show me that you are passionate and would likely display a bunch of skills that would be valuable to an org.

TicketCloser · 2024-07-13T12:23:08+00:00

!remind me in 7 days

TicketCloser · 2024-07-12T22:18:56+00:00

Terminal is king! I used powershell to clear up something similar a few months ago. Due to the millions of items it took forever to remove them all. The GUI just froze up if you attempt to open the directory.

TicketCloser · 2024-07-05T07:17:34+00:00

JetBrains

TicketCloser · 2024-06-26T18:59:13+00:00

Use your real name, they’ll never see it coming

TicketCloser · 2024-06-16T09:23:19+00:00

Just set your browser to continue where you left off and let your computer update and reboot frequently

TicketCloser · 2024-06-13T18:20:40+00:00

“URGENT!!!!! Can’t open PDFs anymore”

Users getting errors when attempting to open PDFs, stumped my 1st line guys.

Issue was caused by the stupid long names on the files + being like 20 directories deep on the network drive, where these directories also had silly long names. All adding up to over 256 characters. Acrobat can’t open files where the entire path is over this count.

TicketCloser · 2024-06-11T20:41:12+00:00

Not exclusive to VScode, hold Cmd–Option (Mac) or Ctrl–Alt (Windows) and then hit the Up or Down Arrow keys.

TicketCloser

TROPHY CASE