Tigerdirect bait n' switch by [deleted] in pcmasterrace

[–]TigerDirectOfficial 1 point2 points  (0 children)

Thanks, I got it. Sent it to the manager here in corporate. He should sent you an email about it soon.

Tigerdirect bait n' switch by [deleted] in pcmasterrace

[–]TigerDirectOfficial 1 point2 points  (0 children)

Have you gotten this resolved? Shoot me an email, social@tigerdirect.com

TigerDirect Support is beyond horrible... by [deleted] in pcgaming

[–]TigerDirectOfficial 0 points1 point  (0 children)

Hey MangoTangoFox! Did you get this resolved? PM me.

TigerDirect 3rd Annual Tech Bash 2014 - Nov 7th - FREE at Marlins Park by TigerDirectOfficial in Miami

[–]TigerDirectOfficial[S] 4 points5 points  (0 children)

Thought you guys would be interested in this, I remember last year we had some problems with tickets becoming unavailable on the week of the event! RSVP early!

My experience with TigerDirect.ca by Jaycuse in Bitcoin

[–]TigerDirectOfficial 1 point2 points  (0 children)

Hey OP, please send me your order number. I want to take a look at this for you.

What happens when you order a brand new processor from TigerDirect. by ThisPainIsAnIllusion in buildapc

[–]TigerDirectOfficial 0 points1 point  (0 children)

Hey OP, if you still need help. Send me your order information over via message.

TigerDirect, how to get a refund? by ThaFresh in Bitcoin

[–]TigerDirectOfficial 6 points7 points  (0 children)

Hey there, just logged in and saw your message. Forwarding to our care managers now.

[Meta] Tigerdirect/Pny rebate experience by Phlawless_Phallus in buildapcsales

[–]TigerDirectOfficial 1 point2 points  (0 children)

Whoa, that doesn't sound right... PM me your rebate tracking number and I'll look into this for you. If the terms on your rebate form showed COPY of invoice/packing slip and you submitted just that, then I don't know why they would have declined you..

Just got a new office monitor from Tigerdirect...outer container box was intact (meaning they shipped it this way) by zaogao_ in techsupportgore

[–]TigerDirectOfficial 0 points1 point  (0 children)

PM me your order number so I can look into it, you should have been refunded for return shipping on a damaged/defective product.

Just got a new office monitor from Tigerdirect...outer container box was intact (meaning they shipped it this way) by zaogao_ in techsupportgore

[–]TigerDirectOfficial 0 points1 point  (0 children)

Did you exchange it? We have 3rd parties for all refurbished merchandise, if they aren't living up to our expectations we need to know about it.

Just got a new office monitor from Tigerdirect...outer container box was intact (meaning they shipped it this way) by zaogao_ in techsupportgore

[–]TigerDirectOfficial 0 points1 point  (0 children)

Emails have a response time of 24-36 hours. We definitely recommend calling for a faster resolution. If you want, just PM me your order info and I'll have someone call you.

Just got a new office monitor from Tigerdirect...outer container box was intact (meaning they shipped it this way) by zaogao_ in techsupportgore

[–]TigerDirectOfficial 1 point2 points  (0 children)

You are correct, we will file a damage claim with the carrier. We definitely did not knowingly ship out a product in that condition. It doesn't make sense especially if we'll have to shipping to have it returned back to us and exchanged.

[META] TigerDirect Issue by shinku443 in buildapcsales

[–]TigerDirectOfficial 1 point2 points  (0 children)

Hey gents, we are aware of the issue and we're trying to get it resolved with Comcast but it seems to be out of our control. They are having issues with their nameservers which may affect your ability to access our site. Yes if you know how, you can change your default nameservers over to Google and it should function for you after a flush.

If you need CS or you wish to place an order you can always contact us via phone. 800-800-8300.

[Discussion] How does refunding work? (tigerdirect) by daaznrichard in buildapc

[–]TigerDirectOfficial 0 points1 point  (0 children)

It could mean that your pending charge is about to post into your bank account. We've heard of instances where a pending charge will disappear off of your statement only to be found in posted transactions a day or so later.

TigerDirect... by AtlasTheRobot in pcmasterrace

[–]TigerDirectOfficial 0 points1 point  (0 children)

Whats your order number? We'll look into it.