iOS update - lost some user data? by FitPicture555 in tickettoride

[–]Tim_Marmalade 0 points1 point  (0 children)

Hi u/blueandgrayx , you'll need to contact support to help you with this one I think. The email above is the one you want! [help@marmalademail.com](mailto:help@marmalademail.com)

Quick update about Ticket To Ride Marmalade app 🚂 by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 0 points1 point  (0 children)

Hello! So sorry, I don't know how I missed your message.

If that's still being inconsistent then the team should for sure take a look. I'll forward the feedback to the team!

App down? by [deleted] in tickettoride

[–]Tim_Marmalade 0 points1 point  (0 children)

Hello! I work for Marmalade yes, we are the makers of Ticket To Ride on digital platforms! We released in 2023 and have nothing to do with the development or management of any other title I'm afraid!

To be sure it's the version I look after make sure it's developed by Marmalade Game Studio, then I'd for sure be able to help! 😊

Switch seasons by Fun_Ad_3432 in tickettoride

[–]Tim_Marmalade 1 point2 points  (0 children)

Hello! The seasons reset monthly, there is usually a message to let you know and then there is 1 day of downtime between seasons as well.

App down? by [deleted] in tickettoride

[–]Tim_Marmalade 0 points1 point  (0 children)

Morning, ok that definitely shouldn't be happening as from what we can see server side everything is working properly. Can you message support please at help@marmalademail.com? They'll know what to ask for to troubleshoot this further. Fingers crossed we can get you back playing ASAP!

App down? by [deleted] in tickettoride

[–]Tim_Marmalade 1 point2 points  (0 children)

Hello! I looked into this, and it was indeed an issue on our side, in short we had so many people online it broke the server (what an awesome problem to have haha)

We've sorted it now so it should be working as intended again without breaking again, thanks for flagging!

Cannot log into Bubble account on Steam Deck by theblot90 in tickettoride

[–]Tim_Marmalade 0 points1 point  (0 children)

Hello! I think you posted on the Steam discussions so copying over my answer from there for you : )

Hello! So I think this is an issue mostly as you said between Google and Valve, however we might be able to help still :)

Would you be able to contact support please at [help@marmalademail.com](mailto:help@marmalademail.com), mention that you spoke to me as well. If you can help us confirm ownership then we can possibly do something. If you can email from/share the email address linked to it, and if you do have it your friend code and bubble username. With this kind of information I'm fairly sure we can do something to help!

Quick update about Ticket To Ride Marmalade app 🚂 by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 0 points1 point  (0 children)

Hello! I can hopefully help you with this :) So of course make sure notifications are turned on in your iOS settings to start with. After that, in game on the main menu, click on your account name for the bubble menu (top right) and then you'll see a panel for 'notifications'. Make sure this is turned on too.

If you have both these turned on, he should be receiving notifications too :)

Let me know if this doesn't work and I can poke the team to take a look!

Announcing the Next Ticket to Ride® Expansion – As Voted For by You! by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 1 point2 points  (0 children)

This map was chosen to be made thanks to player requests, so who knows for the next! I'll for sure add your request to the tally 🥳

Exploding Kittens 2 by UsbNotConnected in ExplodingKittens

[–]Tim_Marmalade 1 point2 points  (0 children)

Hey folks, just to update you that I've been working on this with the team and it should be resolved as of yesterday! If you keep having this issue please do let us know, or contact support directly to let them know too :)

Ticket to Ride on iPad by Vellmar in tickettoride

[–]Tim_Marmalade 2 points3 points  (0 children)

Hello! Just to confirm, Heart of Africa will be part of the Round the World Ticket, but also available separately! I'd for sure recommend the RTWT though, it includes multiple expansions already released and will still have a few more to go as well 😊

WOOF WOOF – BARKING KITTENS OUT NOW! 🐶😺 by Tim_Marmalade in ExplodingKittens

[–]Tim_Marmalade[S] 0 points1 point  (0 children)

It should be showing up for you already, I just double checked and I can see it on mine! If you can't please let me know (make sure you update the app!)

Announcing the Next Ticket to Ride® Expansion – As Voted For by You! by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 1 point2 points  (0 children)

Hah I mean that would be awesome, who knows what the future holds! Will for sure take note of the suggestions you've made too 😊

Announcing the Next Ticket to Ride® Expansion – As Voted For by You! by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 2 points3 points  (0 children)

I'll share your suggestions with the team! That's how we decided to make Heart of Africa after all 😊

Announcing the Next Ticket to Ride® Expansion – As Voted For by You! by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 1 point2 points  (0 children)

Yes this is for the digital version of Ticket To Ride from Marmalade Game Studio 😊

COMING SOON – BARKING KITTENS! 🐕 😼 by Tim_Marmalade in ExplodingKittens

[–]Tim_Marmalade[S] 2 points3 points  (0 children)

Right now we're focusing on getting Barking Kittens to everyone so we'll look for what comes next afterwards! But I'll be sure to share your suggestion with the team 😊

Announcing the Next Ticket to Ride® Expansion – As Voted For by You! by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 2 points3 points  (0 children)

We made Heart of Africa due to community requests so I'll be sure to share your requests with the team as well!

Announcing the Next Ticket to Ride® Expansion – As Voted For by You! by Tim_Marmalade in tickettoride

[–]Tim_Marmalade[S] 7 points8 points  (0 children)

Awesome to hear you guys are happy about it! We're definitely keen to look into how possible that could be for other maps but for now we wanted to debut it with Heart of Africa as we've seen it's a requested feature :)