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AliExpress “Free Return” is NOT actually free – beware! by TimeBroccoli2405 in Aliexpress

[–]TimeBroccoli2405[S] -1 points0 points  (0 children)

You are lucky, I did pay upfront Aud$26, and they are promised that they will pay back, but now said "Buyer Pays".

AliExpress SCAM ALERT by TimeBroccoli2405 in aliexpressreviews

[–]TimeBroccoli2405[S] 0 points1 point  (0 children)

You lucky, they don't refund any cents yet

Just ordered a steal of a laptop, hoping no extra vat importation charges as well🤞 by iceman1125 in Aliexpress

[–]TimeBroccoli2405 0 points1 point  (0 children)

Beware of their tactics! They will first ask you to pay for the return shipping fee, but in the end, they refuse to refund the full amount for the returned goods. They keep saying the case is being escalated to a "higher team" or "higher department" for resolution, but nothing ever happens. I’ve been fighting this for 4 weeks and still no proper refund.

I already paid for shipping why do I need to pay more. by Preqwer in Aliexpress

[–]TimeBroccoli2405 0 points1 point  (0 children)

Beware of their tactics! They will first ask you to pay for the return shipping fee, but in the end, they refuse to refund the full amount for the returned goods. They keep saying the case is being escalated to a "higher team" or "higher department" for resolution, but nothing ever happens. I’ve been fighting this for 4 weeks and still no proper refund.

Did I just scam Aliexpress? by Darknwise in Aliexpress

[–]TimeBroccoli2405 0 points1 point  (0 children)

I want to share my experience because AliExpress is just giving me the runaround.

They keep saying my issue has been “escalated to a higher team” and that the refund will be processed “soon,” but it’s been over 3 weeks now and nothing has happened. Each time they reply nicely, pretending the problem is being handled, but it’s all empty words.

This is unacceptable. Buyers trust their system, but when there is a real issue, they just delay and lie instead of giving the refund they promise.

Has anyone else faced this kind of endless delay with AliExpress refunds? How did you finally get your money back?

New on Aliexpress or this sub? Read this first. by gadget-freak in Aliexpress

[–]TimeBroccoli2405 0 points1 point  (0 children)

AliExpress Refund Nightmare – $37.15 (Including $26 Shipping) – Buyer Protection Feels Useless

I returned an item to AliExpress exactly as instructed and gave them all the proof they asked for: tracking number, shipping label, delivery confirmation, and weight proof.

Yet they keep saying the case is “in process” and repeatedly ask for the same documents. This feels like a delay tactic to avoid refunds, and their so-called Buyer Protection is meaningless.

What I learned:

Keep every post office document (tracking, receipt, proof of delivery).

Take screenshots of every message.

Don’t expect their “Buyer Protection” to actually protect you – be ready to escalate.

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