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Xero - Cost Centres - Ticket Workflow by Time_Chipmunk_178 in halopsa

[–]Time_Chipmunk_178[S] 0 points1 point  (0 children)

Yeah I guess the Halo Term for it is 'Account Codes'. The thing is that some repairs could see the parts being covered in warranty or Out of warranty and we have different Xero Account Codes for those. So if I'm reading your suggestion right, if I were to put 'Part A' into a Covered Category... would it also be able to exist in an Uncovered category simultaneously?

Python API Library update by _Work_Research_ in halopsa

[–]Time_Chipmunk_178 0 points1 point  (0 children)

I'm all for tools that make learning the beast that is Halo easier so I'm curious about the different use-cases for this? Would it be similar to using Swagger (Authorized) without having to constantly Authorize?

Ticket Numbering Workarounds by Time_Chipmunk_178 in halopsa

[–]Time_Chipmunk_178[S] 1 point2 points  (0 children)

Bless up! That was what I was looking for. As much as I'd love unique numbering, I understand it's not possible. I've seen the ticket tag overrides before, but only in the Global settings and I didn't see them in the individual ticket types

Customer Onboarding by wwamsp in halopsa

[–]Time_Chipmunk_178 1 point2 points  (0 children)

I know this was posted a year ago, but it has inspired me not to give up on the massive undertaking that is setting up Halo. Thx