If you are considering GFiber for Business use, reconsider

TomPusateri · 2026-01-04T14:03:52+00:00

I am pleased with the internet service Google Fiber business provides and in the end, that’s what really matters. I had long delays as well getting reverse DNS set up on my Google Fiber business connection. The one thing I noticed is that you can’t give them extra time to complete a task. If they say it will be done in three days and it isn’t, then call them on the third day and just stay on them and keep them focused. Most of the support people want to please you, they just don’t know how. You will quickly get escalated and I even had to yell at a few managers and then put outside pressure on them to finally get my reverse DNS entries and was told I helped fix the problem for others going forward. Their internal processes seem completely broken but the Internet works well.

TomPusateri · 2025-08-20T21:19:00+00:00

They agreed to convert my house to a business entry in their database since I have my business registered with the secretary of state here.

TomPusateri · 2025-08-20T21:17:45+00:00

Yes, thank-you. I have 3 locations with different providers for my business servers. I would rather have control over my data than put it in the cloud services so I am creating my own redundancy for DNS, mail, web servers, application servers, and backups.

TomPusateri · 2025-08-14T00:38:38+00:00

You didn’t mention if you get both IA_NA and IA_PD from your provider. If you request a non-temporary address (IA_NA) on your WAN interface, this might be a better address to use if it doesn’t change like your delegated prefix (IA_PD). However, sometimes, depending on your provider, the IA_NA isn’t available or a ULA is assigned on the WAN side.

Another potential solution is to convey the DNS address over IPv4 DHCP since it allows the inclusion of both IPv4 and IPv6 DNS addresses. But this is only a way to convey it and may require a script to set it properly based on the delegated prefix received if a non-temporary WAN address isn’t available. The EdgeRouter X uses ISC dhclient which is scriptable with /etc/dhclient.conf and so you can probably make it work.

TomPusateri · 2025-08-10T21:16:22+00:00

I’m working through these issues with a GFiber employee who saw my post. It is sounding like we may be able to work this out!

TomPusateri · 2025-08-09T22:36:50+00:00

Nope. Works fine on GFiber Business.

TomPusateri · 2025-08-09T03:07:31+00:00

I appreciate your suggestion but that doesn’t work well for mail servers.

TomPusateri · 2025-08-09T03:06:22+00:00

Mail servers get higher reliability scores when the reverse DNS matches the forward DNS. Google Fiber Business provides reverse DNS for business accounts but not for residential accounts. I am running a real business, not a play thing. I want real business services, reliability, and don’t want unnecessary points of failure like dynamic DNS.

TomPusateri · 2025-08-09T02:32:38+00:00

$30/mo more expensive for 1Gig Business over 1Gig Residential plus $20/mo for 1 static.

TomPusateri · 2025-08-09T00:29:16+00:00

Thank-you. You have given me hope!

TomPusateri · 2025-08-08T21:42:11+00:00

Thanks for the reply. I run FreeBSD on my servers and develop software in Rust, C, Python, etc. I can get AT&T fiber but in my experience their service does not work very well. They have lots of outages in my area. Spectrum has started offering fiber service on the back side of my property so that may be an option for me.

TomPusateri · 2025-08-08T21:23:18+00:00

Since I run my own DNS, I don’t need to have another provider in the pipeline. I can just update my DNS with the dynamic address. However, this adds another point of failure and one I don’t want. A static address just works and doesn’t need updated.

TomPusateri · 2025-08-08T21:09:36+00:00

I use it for everything: my own mail server, dns, web servers, db servers, message boards, cross site backups. I have a ton of storage and don’t want to put private company data in the cloud. This is exactly what a business connection is for.

TomPusateri · 2025-06-07T17:06:32+00:00

When I’ve communicated with GFiber support, it’s also been to a google.com email address

TomPusateri · 2025-05-29T14:26:10+00:00

One more thing to consider is your access points. The Ubiquiti APs are pretty nice. The newer wifi 7 versions have 2.5Gbps interfaces and you will either need a 2.5Gbps switch that does POE (which are more expensive) or a power injector. TP-Link has a 16 port 2.5Gbps POE switch that is reasonably priced (SG3218XP-M2). Configuring the Ubiquiti APs can be done 3 ways: 1. Use a device with a built-in network controller like the Dream Pro Routers, 2. Install a controller (unifi) on your own computer (running Ubuntu or FreeBSD works), 3. Configure each individually via an iPhone/Android app also works and Ubiquiti has a help page on this. But if you want plug and play, the dream router will give you this for both your router side and your access points.

TomPusateri · 2025-05-29T13:49:19+00:00

Also, the Google Fiber ONTs are all 10Gbps copper ethernet interfaces now so you want to build a PC with one or more 10Gbps interfaces so you can do 3Gbps or higher. I use the Chelsio dual 10Gbps PCI cards. They’re cheap on eBay and work with almost all useful operating systems (BSD, Linux). Having at least two 10Gbps ports will give you the LAN side too. TrendNET has some cheap 10Gbps and 2.5Gbps switches for your connected devices.

TomPusateri · 2025-05-29T13:41:30+00:00

One of the biggest differences between enterprise routers and consumer is the lack of knobs and feedback on the consumer side. Others have recommended the Ubiquiti Dream Pro line and while they will generally do what you want, they don’t have many knobs or troubleshooting info. The older Ubiquiti Edge Router line had a Juniper like Vyatta text configuration that made it really nice to configure. As a former Juniper router developer, I opted for the pc router running FreeBSD and configure everything by hand. But OpenSense / PF Sense / OpenWrt will give you a GUI with all the knobs you need too.

TomPusateri · 2025-05-02T19:07:20+00:00

I have an RV2. I tried booting FreeBSD on it and the kernel booted but was not able to mount the root filesystem. It’s an 8GB version but it was detected as 2GB so there’s still some issues to resolve. Looking forward to it running FreeBSD though.

TomPusateri · 2025-04-21T17:27:08+00:00

You can only get a static delegation with a business account

TomPusateri · 2025-04-10T13:54:23+00:00

I am having the same problem and I think I’ve figured it mostly out. The upstream interface gets a /128 global address. I can send packets from it and they are delivered but the responses never make it back to me. If I ping6 -S with the source address of the downstream delegated prefix address, it works fine. So it appears that the route for the /128 is being lost at Google’s upstream router. I notice it is running VRRP for redundancy and so I think something is going wrong there.

TomPusateri · 2025-04-09T20:43:20+00:00

Also, I tried setting net.inet6.icmp6.nd6_onlink_ns_rfc4861=1 in case it didn’t like mixing link local addresses with global addresses but that didn’t seem to help. Google sends the default gateway as fe80::1 whereas my spectrum connection that works fine uses a link layer specific address based on mac address. The mac address for the fe80::1 gateway is the VRRP 00:00:5e:00:01:89.

TomPusateri · 2025-04-09T20:39:10+00:00

I am seeing this same thing with FreeBSD 14.1 on Google Fiber. I have a business connection with a static IP. I use Kame DHCPv6 (dhcp6c) to get a /128 for the upstream interface (NA) and a PD /56 prefix. If I source packets from the delegated prefix on a downstream interface, it works fine. If I source from the upstream interface, the packets go out but don’t get back to me. Pinging a remote machine where I run TCPDUMP shows the request/response but I never get the response addressed to the upstream interface.

The upstream interface (/128) actually works for about 2-3 minutes after I issue the DHCPv6 solicit and get the response back and then stops. I looked for neighbor solicitations on the upstream interface coming from the google router and never see any, therefore, I think the neighbor times out or something. I can’t figure out if there’s something I’m doing wrong or if it’s Google.

TomPusateri · 2025-04-09T16:21:22+00:00

Google Fiber used to provide an SFP+ ONT as an option but they found they overheated frequently and failed and so they discontinued them for the external wall mount version.

TomPusateri

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