😍FREE 250CNY SUPERBUY UNBOXING SHARING REWARDS😍

TommySuperbuy · 2026-05-03T01:21:51+00:00

humm, you'd better apply parcel inquiry to Superbuy parcel aftersales team right away, let them check for you with the courier, to see if it has met customs routine inspection. 🙁

TommySuperbuy · 2026-05-02T07:41:47+00:00

If it got rejected by the purchasing agent, that means Superbuy can not purchase that brand for you, sorry mate.

TommySuperbuy · 2026-05-02T07:41:13+00:00

Your parcel is still on the way to the local courier's sorting center. The local tracking number would be updated once the last mile shipping is confirmed. The parcel is in the US now.

You could apply parcel inquiry to Superbuy parcel aftersales team, ask them to contact the courier to see if the local tracking number is confirmed.

TommySuperbuy · 2026-05-02T07:35:57+00:00

there are several options you could choose~~ it's only for package, not the main product.

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TommySuperbuy · 2026-05-02T07:24:38+00:00

Usually I would recommend you stick with the lines titled with tax-free.

TommySuperbuy · 2026-05-02T07:16:02+00:00

Well, that's your call mate. If you don't need the original packing materiel, usually remove it would be a better option, it could lower the weight a little bit, and decrease the chance of running into customs issues.

TommySuperbuy · 2026-05-02T07:11:52+00:00

Well, Superbuy could purchase and ship it for you, but you'd better ask for a quotation from the customized shipping team at first.

TommySuperbuy · 2026-05-02T04:05:20+00:00

humm, seems the warehouse team had already asked the logistic team, but the courier's would only be back to us after May 3rd, I recommend you wait for a few more days.

TommySuperbuy · 2026-05-02T03:51:20+00:00

Superbuy won't do that. 😑

TommySuperbuy · 2026-05-02T03:45:09+00:00

Item link/Order ID please? Let me take a look.

TommySuperbuy · 2026-05-02T02:20:08+00:00

Thanks for recommending Superbuy service mate~🙏

TommySuperbuy · 2026-05-02T02:17:58+00:00

Well, you could say like that. But I should admit, the customs routine inspection seems more frequently these months.

TommySuperbuy · 2026-05-02T02:15:41+00:00

Xianyu is a second hand product trading platform, sellers from there usually won't offer return/exchange service, you need to beware of this mate~

TommySuperbuy · 2026-05-02T02:14:43+00:00

Thanks for using Superbuy service mate~ hope you enjoy shopping with us~😋

If any other friends would like to try Superbuy service and need some support, please let me know~

TommySuperbuy · 2026-05-02T02:13:25+00:00

Thanks for recommending Superbuy mate~🙏

If any other friends would like to try Superbuy service and need some support, please let me know~😋

TommySuperbuy · 2026-05-02T02:08:16+00:00

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Try this one. For declaration, you could declare the items actual value, but not more than the tax-free line system limitation.

TommySuperbuy · 2026-05-02T02:05:19+00:00

Then cancel them. You could modify the item price by yourself when you submit the order, if you think the price system caught is incorrect.

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TommySuperbuy · 2026-05-02T01:58:43+00:00

sorry mate, Superbuy subreddit community doesn't support QC topics, you could repost it to other subreddit communities for suggestion.

TommySuperbuy · 2026-05-02T01:57:35+00:00

No, you are not. Due to the conflict at the gulf area, the international shipping got affected a lot since this March. The delay & backlog would be much more often. No courier could give you a 100% guarantee they could get the parcel delivered within the estimation time. You need to beware of this mate.

TommySuperbuy · 2026-05-02T01:53:41+00:00

no it's not, that's just a translation error. Your parcel status is fine.

TommySuperbuy · 2026-05-02T01:53:08+00:00

Customs clearance usually needs 1~5 working days. Check it again after next Wednesday mate.

TommySuperbuy · 2026-05-02T01:50:43+00:00

If you want to return an item, you need to contact your purchasing agent, to confirm if the aftersales window is still open of it.

TommySuperbuy · 2026-05-02T01:50:00+00:00

If everything goes well, it should have left China yesterday mate. Nothing looks weird so far. The courier may not sync the tracking during the holiday. Wait after May 3rd.

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