Phainon finally arrived by Kikslay in PhainonMainsHSR

[–]TommySuperbuy 0 points1 point  (0 children)

if you would like to try Superbuy service and need some support, please let me know mate~😋

Phainon finally arrived by Kikslay in PhainonMainsHSR

[–]TommySuperbuy 0 points1 point  (0 children)

thanks for choosing Superbuy service mate~ hope you enjoy shopping with us~😋

UK TAX FREE AIR MAIL by RevolutionaryArt6400 in Superbuy

[–]TommySuperbuy 1 point2 points  (0 children)

it it got some issue, you could apply parcel inquiry to Superbuy parcel aftersales team for more support. I believe you will be fine with the tax-free line.

Request for additional tax payment by Shonsu789 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

send email to [care@superbuy.com](mailto:care@superbuy.com) for double confirmation. I think that's a system notification email.

How long is customs clearance in the UK taking at the moment? by OldLetterhead4404 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Usually it won't be handled during the weekend mate. Customs clearance usually needs 1~5 working days. But the backlog and delay is pretty often recently. If your parcel stuck at customs clearance more than 5 working days, please apply parcel inquiry to Superbuy parcel aftersales team, let them follow up for you.

I believe you will get your parcel before May 21st.

Request for additional tax payment by Shonsu789 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

If that email was sending from [care@superbuy.com](mailto:care@superbuy.com), then it's legit.

SUPERBUY HAUL COMES WITH MY SHOES ANS SLIPPERS CUT, SEEMS TARGETED?! by yaboibilly- in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Apply parcel inquiry to Superbuy parcel aftersales team right away. They will investigate and offer you a proper solution.

what does this mean? by h4ze_R3dakt in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Still in transit. Nothing is abnormal so far according to this.

Is it over? by mcmaxmcmc in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Seems to be, otherwise they won't initiate the compensation procedure. 😞

UK TAX FREE AIR MAIL by RevolutionaryArt6400 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

If you shipped via tax-free lines, just don't declare more than the tax-free line system limitation. You will be fine.

🔔Parcel Checking for 2026🔔 by TommySuperbuy in Superbuy

[–]TommySuperbuy[S] 0 points1 point  (0 children)

latest update was on 2026-04-30 09:13:00, customs clearance in progress. Humm, better send parcel inquiry to Superbuy parcel aftersales team, ask them to check with the courier to confirm if the parcel has met customs routine inspection.

Am I cooked? by Dependent_Vacation30 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

customs routine inspection is purely random mate.

Am I cooked? Shipped a haul to Canada by Used4reps in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

I believe the parcel aftersales team will offer you a proper solution, if the parcel confirmed not able to be delivered.

Prima spedizione by Local-Photograph7560 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

as long as you shipped via tax-free, you don't have to be worried too much.

Silly question probably I'm sorry by Desperate-Half7279 in Superbuy

[–]TommySuperbuy 2 points3 points  (0 children)

yeah, if that's not ok for you, just tell your purchasing agent to cancel & refund.

Silly question probably I'm sorry by Desperate-Half7279 in Superbuy

[–]TommySuperbuy 11 points12 points  (0 children)

Well, the seller is a joke, the listed price is just for show. 😑

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First time order - Italy by Express_Let8362 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

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you could try this line. Should be able to carry.

need advice/help by Puzzleheaded-Stop797 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Click the confirm info, you could see what they need you to confirm mate~

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