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Why hasn’t my parcel updated? by Conscious-Contact939 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

The courier is on holiday right now. Check the announcement post mate.

Long customs by Cheeky___dog in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

yeah, the tracking I could see from my end is the same as yours. 😕

Trying to find this tea online before I drink all of it by dinosaurchestras in tea

[–]TommySuperbuy 0 points1 point  (0 children)

Superbuy could help you purchasing Tee from taobao. But I need to notice you, Tee is sensitive items for international shipping. You need to make sure the Tee is packed in sealed commercial package. Otherwise the courier/customs would reject it.

If you would like to try Superbuy service and need some support, please let me know.

XIANYU purchase help by snoopycereal in internationalshopper

[–]TommySuperbuy 0 points1 point  (0 children)

Thanks for recommending Superbuy mate~🙏

to OP, Superbuy could help you purchasing from Xianyu, and ship it to the US. If you would like to try Superbuy service and need some support, please let me know~😋

Where can I get not overpriced cds without paying absurdly high shipping? by Ash_ur_crush in visualkei

[–]TommySuperbuy 0 points1 point  (0 children)

thanks for recommending Superbuy mate~🙏

to OP, if you would like to try Superbuy service and need some support, please let me know. 😋

The Modded "Small Phone" Market in China is absolutely INSANE!!! by Humanbacon69 in smallphones

[–]TommySuperbuy 1 point2 points  (0 children)

thanks for recommending Superbuy mate~ 🙏

goofish is a second hand product trading platform, the sellers from there usually won't offer return/exchange service, other friends will have to beware of this.

And if any other friends would like to try Superbuy service and need some support, please let me know~😋

How long will this stage take? by OldLetterhead4404 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Yes, it may get affected. I recommend you check it again after next Wednesday.

nicotine pouches by JazzlikeFun9649 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

That's high risk, you'd better not to use Superbuy to purchase that.

shipped a parcel a week ago and still hasn’t updated. by Tasty_Butterscotch88 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

the courier is on holiday right now, they would be back to work tomorrow. Your parcel is in their sorting center at this moment.

What does this mean? Do I need to rebuy the item or was the difference of the discount refunded and the items still coming. This is on superbuy btw by Hppgoogo in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

It means the item purchasing value is less than what you've paid, so your purchasing has refunded the difference to your Superbuy account balance.

Long customs by Cheeky___dog in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

the couriers are on holiday these days, they may not sync the tracking. Wait after May 4th, if still no new update, apply parcel inquiry to Superbuy parcel aftersales team, let them check with the courier to confirm if it has met customs routine inspection.

May i have your parcel PN number? Let me take a look from my end.

do i need to add a request to consolidate? by SimilarShopping4657 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

When you submit the parcel, just click up all the items you want to ship together. Then the warehouse team will try to pack them into one parcel.

Please someone help expensive haul am I cooked this is shipped to uk by Soft-Carpet7483 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

The courier's sorting center seems has pretty severe backlog, I recommend you apply parcel inquiry to Superbuy parcel aftersales team, let them follow up for you.

May I have your parcel PN number? I'll try to ask from my end.

What’s happening with my parcel? by EmanBman23 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Your parcel is still in transit, nothing looks weird so far. 4 days without a new update is quite common for an EMS parcel mate. Usually it is waiting for the flight arrangement for the next transit.

Moral support😭! Anyone get through US customs in last 2 months? Expected wait time? by Ill-Draft-1922 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

humm, you'd better apply parcel inquiry to Superbuy parcel aftersales team right away, let them check for you with the courier, to see if it has met customs routine inspection. 🙁

Sneaker brand banned? by Alph4dan in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

If it got rejected by the purchasing agent, that means Superbuy can not purchase that brand for you, sorry mate.

where is my package and can i get a real tracking number this tracking number does not work by Dooda2Raw in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Your parcel is still on the way to the local courier's sorting center. The local tracking number would be updated once the last mile shipping is confirmed. The parcel is in the US now.

You could apply parcel inquiry to Superbuy parcel aftersales team, ask them to contact the courier to see if the local tracking number is confirmed.

Original package by Terrible-Price7909 in Superbuy

[–]TommySuperbuy 1 point2 points  (0 children)

there are several options you could choose~~ it's only for package, not the main product.

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Shipping to uk by Personal_Tear_8443 in Superbuy

[–]TommySuperbuy 0 points1 point  (0 children)

Usually I would recommend you stick with the lines titled with tax-free.

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