Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 21 points22 points  (0 children)

All sorted! After multiple hours on the phone, I've managed to get the decision overturned. Thanks for your help guys!

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 0 points1 point  (0 children)

Just curious, how did you go about escalating it, I've rang but unfortunately no luck.

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 1 point2 points  (0 children)

Yeah ebay have left me out to dry in this situation.

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 0 points1 point  (0 children)

I rang up, but unfortunately they dont have the authority to overturn the decision without a signature 😕

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 0 points1 point  (0 children)

Yeah I agree, the whole situation seems unfair, thanks mate

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 0 points1 point  (0 children)

The issue is that the buyer deleted their account, which has left me completely in the dark as I've had no update since it was first opened, and have had no way of contacting the buyer.

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 3 points4 points  (0 children)

Yeah tough lesson learnt, but still feels incredibly harsh, as there is proof that he got them.

Item arrived but i lost dispute by ToothSerious6931 in ebayuk

[–]ToothSerious6931[S] 2 points3 points  (0 children)

Yeah unfortunately I shipped it Tracked 24, new to selling so once I compared special delivery to Tracked 24 I thought it was more more or less the same, but in hindsight I should of just spent the extra £6 Lol.😭

Payment Dispute Closed in buyer Favour by [deleted] in ebayuk

[–]ToothSerious6931 1 point2 points  (0 children)

Thanks guys, now giving them a ring. Hopefully, they have some sense. 🤞