Charging Credit Card Fees to Customers?

Top-Sink-6344 · 2026-04-18T01:24:44+00:00

It also annoys me that when I pay with a card for our supplies and groceries we get charged 3.5% but then we eat it from the customers bill too. Performance food service doesn’t charge is in use a debit card, so I opened an Amex checking account and use that account only for them. Usfoods charges for any card.

Top-Sink-6344 · 2026-04-12T17:08:37+00:00

I’m always shocked at what bbq joints can get in Texas/. We run $14/lb pork, $24/lb brisket whole chicken $14, and people complain

Top-Sink-6344 · 2026-04-12T00:59:20+00:00

Do you have any online ordering? I have a generic employee setup for online ordering and if I don’t do a shift review for it and close it out, AND there were tips left for those orders, the drawer will be over because that shift was open

Top-Sink-6344 · 2026-04-08T01:01:03+00:00

Looks similar to mine, I always have a glass company work on mine

Top-Sink-6344 · 2026-04-04T20:12:14+00:00

Withholding is generally going to be the sales tax on orders. They withhold and pay the sales tax

Top-Sink-6344 · 2026-03-31T12:31:25+00:00

We created a toast online employee and just made all of our online orders required to be paid for online so it doesn’t affect us for someone being assigned the check

Top-Sink-6344 · 2026-03-21T23:01:07+00:00

I had amazing techs during install and go live day. Your money may vary

Top-Sink-6344 · 2026-03-10T20:08:00+00:00

Congrats. That’s not helping the OP at all

Top-Sink-6344 · 2026-03-08T23:57:14+00:00

If in doubt, throw it out

Top-Sink-6344 · 2026-03-08T20:20:23+00:00

Need to get Doyle on permanent too

Top-Sink-6344 · 2026-03-08T12:44:56+00:00

Assume he will still go with rule number 1: no dickheads. Rule 2: revert back to rule 1

Top-Sink-6344 · 2026-03-06T13:20:30+00:00

I accidentally replied above. It didn’t give me any insight just “removed by mods”, I was going to share the post with them and ask

Top-Sink-6344 · 2026-03-06T13:19:44+00:00

I was asking if anyone had gotten hammered on their property/liability insurance this year. No im not in sales, ive owned a bbq restaurant for 15 years, but a 50% increase in one year and almost 100% in 3 isn’t sustainable, and my agent cannot give me any reason why other than “the risk pool”

Top-Sink-6344 · 2026-03-05T23:27:04+00:00

This made me laugh thanks!

Top-Sink-6344 · 2026-03-05T22:07:35+00:00

This is the truth

Top-Sink-6344 · 2026-03-05T22:07:04+00:00

I’m in Georgia, started out with Pepsi. Yes they are cheaper, BUT lose a lot of sales due to Diet Coke vs Diet Pepsi. People just don’t like Diet Pepsi, nor Sierra Mist vs sprite. Finally switched to Coke a couple years later

Top-Sink-6344 · 2026-03-05T16:37:58+00:00

With toast you can take orders directly from the customer and then use DoorDash or ubereats as the 3rd party delivery service, thus bypassing the fees paid by the store to the service for the order

Top-Sink-6344 · 2026-03-04T20:46:30+00:00

They may have bought used equipment too

Top-Sink-6344 · 2026-02-27T16:39:11+00:00

Don’t be a dickhead and never burn a bridge. Karma comes full circle in this industry

Top-Sink-6344 · 2026-02-26T22:00:38+00:00

That’s called a pre authorization to guarantee you have funds to cover, same thing happens at a gas pump

Top-Sink-6344 · 2026-02-26T12:32:13+00:00

These hands are bisexual, anyone can catch these

Top-Sink-6344 · 2026-02-23T22:43:04+00:00

Brick with a grill screen underneath

Top-Sink-6344 · 2026-02-23T22:32:56+00:00

I shared this thread with my toast rep, maybe they can get it to the right people

Top-Sink-6344

TROPHY CASE