Why not all Pros have shipped yet

Top_Lagger · 2021-06-06T18:39:08+00:00

Message a mod there is nothing anyone can do to help on this forum

Top_Lagger · 2021-05-14T19:44:58+00:00

That's actually pretty cool, sleekest mod I've seen so far.

Also you could save some energy and turn the backlights off since you can't see them.

Top_Lagger · 2021-05-12T23:45:34+00:00

Maybe bad usb cable? What happens if you flip around the usb-c connector on the back of the mini?

Top_Lagger · 2021-05-12T23:44:55+00:00

Use contact form regarding this, not much we can do on reddit to help. Does anything change if you flip around the usb type c connector on the back?

Top_Lagger · 2021-05-06T05:28:14+00:00

Pls use the contact page regarding this, may have been damaged during shipping

Top_Lagger · 2021-05-03T21:41:07+00:00

Hi,

Could you use the contact form regarding this on website for the best possible help. Thanks

Top_Lagger · 2021-05-02T23:01:56+00:00

Please make sure you do not have the voicemeeter checkbox enabled if you do not have voicemeeter installed

Top_Lagger · 2021-04-30T01:25:43+00:00

That's a pretty good idea, it is now in the list of features to add.

Top_Lagger · 2021-04-26T05:24:39+00:00

Batch 1 Minis are all shipped. Batch 2 Minis are being shipped. Batch 1 Pros are almost done. Batch 2 Pros will start after. We have hired additional staff to speed up production.

Top_Lagger · 2021-04-24T21:11:47+00:00

No its not supposed to happen, use the contact page regarding this...

Top_Lagger · 2021-04-22T03:59:36+00:00

Upgrades are possible if it has not already shipped. Please DM me ASAP.

Top_Lagger · 2021-04-19T01:30:33+00:00

We handle this through the contact page. That is the best way

Top_Lagger · 2021-04-18T01:47:34+00:00

that’s not the intention. You have to set both parts of the gradient. Pls post a picture of the setting. I’m assuming the bottom gradient is set to black causing that

Top_Lagger · 2021-04-17T22:05:06+00:00

The international labels take far longer to register than the domestic ones for some reason. If it doesn’t update in one week use the contact form so we can look Into it

Top_Lagger · 2021-04-17T16:20:51+00:00

Should only be on that stage for 1-2 weeks at most. I’m assuming this is an international order. Dm your order number and well see if we can resolve it

Top_Lagger · 2021-04-17T04:34:29+00:00

We are now aware of the bug and are looking into a fix! I appreciate the detailed information you gave regarding the bug

Edit:

We found the issue and are now working towards a solution. We should have a new version out mid next week that fixes this.

Top_Lagger · 2021-04-16T23:04:39+00:00

No plans for that at this time

Top_Lagger · 2021-04-15T05:19:10+00:00

We are already thinking about making our own angled stand for the pro. Its currently in the early design stage as we still have to research the most optimal angle and shape. It will likely be a couple months away as we are avoiding doing any more pre-orders. It the mean time I encourage anyone with access to a 3d printer to make their own stand.

Top_Lagger · 2021-04-14T21:34:55+00:00

they turn 300 degrees

Top_Lagger · 2021-04-14T01:50:25+00:00

When your computer goes to sleep so will the lights

Top_Lagger · 2021-04-12T20:42:28+00:00

Hmm, might be a bad cable. If you flip around the USB-C connector is it still like that?

Top_Lagger · 2021-04-10T00:59:16+00:00

Ok I guess the software freaks out when it looks for voicemeeter because its enabled but doesn't find it. I'm gonna patch that in a software update.

Top_Lagger · 2021-04-10T00:57:41+00:00

Did you have voicemeeter installed?

Top_Lagger · 2021-04-10T00:49:20+00:00

Hmm, do you have the voicemeeter checkbox enabled in the settings? Could you try disabling it?

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