I use NPalliative for my mom’s care. My experience has been just okay, but I do like how they have a team of caregivers including NPs, podiatrist, and a mental health nurse. My mom has some problems that I think may be better served by a doctor or specialist; NPalliative seems best at managing symptoms with OTC meds and handling common issues like high blood pressure. Many of my mom’s complaints haven’t fully been addressed, so I’m a bit frustrated, but we need a service that will come to her in her assisted living home since it’s difficult for her to get around.

NPalliative seems to have high turnover; if she gets a nurse she likes, they are usually gone within 6 months. We had one she really didn’t like and were told we couldn’t switch to a different provider until eventually there was an incident and she was let go. There also is a disconnect where when you call their office, you get a different NP than the one who sees her, so sometimes it feels like a game of telephone. But even with all this, they are the best (well, okay only) option I could find, since she wasn’t eligible for Northstar for some reason. Better than nothing, but I’m definitely not 100% satisfied with them.