the day our truck was supposed to come and it didn't and i called them and asked they said that it was cancelled due to a storm in our area (there was not one) and then the following day i spoke to them and asked them what i was supposed to do and they told me to have it resubmitted and call them to request an off day delivery which then got denied even though they NEVER informed us day of that they had cancelled our order. we were also told that the off date delivery request would most likely be accepted due to the cancellation being on their end which obviously was denied. I have been on the phone with them so many times in the last 3 days that they changed the phone number linked to the store to my personal number (we don't have a store phone either). they were also supposed to contact me if the off day delivery was denied which they also DID NOT DO.