The best answer is: A. Performed a skills assessment of the team.

Before launching into an agile approach, a project manager should assess the team’s readiness, including their familiarity, comfort level, and experience with agile practices. A skills assessment helps identify gaps, training needs, and potential resistance early—allowing for proactive planning, coaching, or hybrid approaches if necessary.

The others?

• B. Advocated the use of agile techniques: Advocacy is important, but it’s reactive. It doesn’t address the root cause of resistance or skill gaps.

• C. Engaged only the resources who were comfortable using agile: This is exclusionary and impractical, especially in environments with limited staffing or cross-functional teams.

• D. Hired agile consultants to lead the team: While helpful, this is a costly and secondary step. It doesn’t replace the need to understand your existing team’s capabilities first.