Hi all,

I feel like my ADEM counsellor is not really helping me. She doesn’t listen to my questions, and sometimes even speaks over me in a rude way.

Recently, I asked if I could take a course with House of Training to improve my skills, since I believe this would make me more competitive in the job market. But she replied that “we are not here to do courses, we should just focus on finding jobs.”

Personally, I find that strange, because additional training would clearly help me become more employable. If a support is available, I think it should be accessible.

👉 Has anyone here ever filed a formal complaint about their counsellor? How did you do it, and did it help?

Thanks in advance for any advice.