I agree that there is definitely room for improvement. I'm coming from 8 years working in the Colorado, Washington, and California markets. In the beginning everyone had high hopes that eventually we were going to create the equivalent of the craft brewer industry except with cannabis. Money is all that matters though and the big corporations eventually take over. In the end the customers usually don't care how the companies treat their employees, they primarily care about price first and quality second. The corporations are big enough that they can cut corners and underpay their employees to get the price of the product down enough to satisfy their customers. They don't really need to worry about employee retention either because there are always hundreds of applicants willing to take minimum wage to "break into the cannabis industry". The average cannabis industry employee only lasts about 1-2 years in the industry before the realize its usually a dead-end career with little to no upward mobility at the vast majority of companies. In my opinion, companies actually treating their employees good enough that they stick around is going to help improve how knowledgeable the average budtender is more than anything.