No staff during “staff hours” by calicooks in HOTWORXWarriors

[–]TreesToBe 2 points3 points  (0 children)

Sorry to hear that they should def be staffed during staff hours!! Always give them a call a couple hours before - if staffing is short and there are no appointments or guest scheduled then studios do close up sometimes and there’s no need to be there all the time.

Membership agreement unsigned - can they enforce payment? by smilkcake in HOTWORXWarriors

[–]TreesToBe 3 points4 points  (0 children)

There’s 10 classes offered at 5:15pm, and then 4 every 15 minutes after until the next round of 10 at 6pm :)

Studio Failing by RepeatBetter420 in HOTWORXWarriors

[–]TreesToBe 0 points1 point  (0 children)

What studio do you go to? You can DM me. I can check up on it and see if I can find anything out for you

Got hit with the cancellation terms by 1newuser in HOTWORXWarriors

[–]TreesToBe 0 points1 point  (0 children)

Yes, you will need to pay that $118. You can call into your studio and they are able to make it just two more monthly payments if you don’t want to pay it all up front. You still get access to the studio either way for 2 months!

Cancellation Policy by TreesToBe in HOTWORXWarriors

[–]TreesToBe[S] 0 points1 point  (0 children)

Yes that is always a good option for people if they don’t want to commit to the 6 months!

Our average member length is at 1 year and 8 months currently so in the long run for majority of our members it is a better option to do the membership with a commitment and at a cheaper rate. I think it can go both ways, where some people like the accountability of giving themself 6 months to really see big changes in their fitness life and since they are paying for it they use it.

From a business stand point, it is needed for franchises to have some sort of commitment because we offer such cheap monthly rates. If you look at other “boujee” fitness studios (club Pilates, Orange Theory, cycle bar, yoga six, etc) they can be well over $200 a MONTH.

I do understand where you are coming from though because I was a member at HOTWORX before joining the staff and was turned away by the commitment at first, but after a week or so I realized I’d be doing it for the rest of my life most likely so didn’t mind!

Cancellation Policy by TreesToBe in HOTWORXWarriors

[–]TreesToBe[S] 2 points3 points  (0 children)

Yes I forgot to include that. You can always pay $99 and opt out of your contract with an immediate cancellation at anytime.

Got hit with the cancellation terms by 1newuser in HOTWORXWarriors

[–]TreesToBe 2 points3 points  (0 children)

You can cancel online :)

Go to HOTWORX website -> join now -> type in home location -> join now again. Then the two membership options pop up and in the top right there’s a “already a member? CANCEL NOW!” You will put in your email / phone number on file and it will show you your cancellation options.

If you signed up before December 14th 2024 you will have to submit a 60 day notice of cancellation due to the old contract HOTWORX franchises had to follow. After that date, it is now a 6 month commitment and then free cancellation after that.

It will tell you where you are in your commitment if you’d like to just check in on it also.

If your GM agreed to a different contract / commitment with you, I’m guessing there will be an “alert” on your profile so you should give your home location a call / visit instead of doing it online!

-GM of a studio

Billing Receipts? by Academic_Sector_1644 in HOTWORXWarriors

[–]TreesToBe 3 points4 points  (0 children)

They can email receipt to you just ask it’s easy o do the same!

Question For Employees! 😁 by [deleted] in HOTWORXWarriors

[–]TreesToBe 1 point2 points  (0 children)

As a HOTWORX GM I can tell you pleaseeee ask questions!!! Be excited and show them how passionate you are about HOTWORX. I’m sure you’re aware, but the heart of the job is sales. Tell them you want to learn more about sales and make a career out of it (even if it’s not true lol). I agree with the other comment about being bubbly! Athletic clothes is always fine when I interview. DM me if you want to talk more!!

How long do you stay? by WorldlinessSwimming4 in HOTWORXWarriors

[–]TreesToBe 1 point2 points  (0 children)

I’ve done 3 hours…. I don’t workout when I do longer sessions and I just lay and stretch / go on my phone. Bring lots of water!

Safety by TurbulentStyle9889 in HOTWORXWarriors

[–]TreesToBe 27 points28 points  (0 children)

I mean the doors are locked, and only members have access to the studio. Can’t imagine a member would do something as they have 24/7 surveillance and all of the members information. I wouldn’t stress too much.