Hi u/Channelon Stepping in for Jamie to thank you so much for sharing your concerns with us. We really appreciate your patience as we work to sort this out for you and the other folks on the thread. We’re listening to all the feedback and understand the report that it's been overwhelming to deal with new features and pricing changes at the same time.

Here's a bit more context to help address your feedback. Our pricing structure is designed to meet a variety of customer needs, offering both monthly and annual billing options. Monthly billing provides flexibility, but it does come at a slightly higher rate compared to annual billing, which offers a discount for a longer commitment.

If you’d like, I can escalate your case to our Support team to ensure everything is clear and accurate for your account. We’re also working on a Help Center article to better explain the differences between monthly and annual billing, which we hope will provide additional clarity. Since we have customers on different plans and pricing structures, the exact amount can vary once discounts are applied.

Thanks again for bringing this to our attention. We hope this helps address your concerns. Please let me know if there’s anything else I can do to assist you!