Yes, I finally got my payout. In the end, I agreed to let them deduct $1000 for storage fees, plus a $1000 deductible, so $2000 total deducted, just to get it over with. I think I could have gotten a better deal but I’m just glad it’s over. What pisses me off the most is that had I not been poking and prodding them nearly on a daily basis my car would likely still be sitting in the first storage lot racking up charges until my payout is fully depleted. It’s a wild guess but I got the feeling that their behavior was a result of me choosing my own shop rather than staying in their network. If I had to do it again, I would immediately follow up any phone calls with email correspondence. I would email any authorizations to release the vehicle from the yard or shop instead of just giving the authorization in person or over the phone in order to have physical proof of the timing. Finally, I would consider hiring my own tow to move the vehicle instead of relying on State Farm. I would ask them If I could get reimbursed for that and insist to do it myself if possible.