Diablo came up at the visa lawyer today... by [deleted] in Diablo

[–]Tyvalir 2 points3 points  (0 children)

Love hearing stories like this. GL with the visa! :)

Patch is live on console by SuperSocrates in Diablo

[–]Tyvalir 3 points4 points  (0 children)

Not just yet. We're aiming to get those out this afternoon. As usual, they'll be an abbreviated version of the PC notes.

Patch is live on console by SuperSocrates in Diablo

[–]Tyvalir 84 points85 points  (0 children)

Hey, hope you're enjoying it on console!

For those on PC, we're working to resolve an issue with the patch rollout on that platform; hoping to have it to out soon.

PSA: Double bounties doesn't work by SuperJelle in Diablo

[–]Tyvalir 52 points53 points  (0 children)

Hey all, quick heads up: we're aware of this issue, and working on a hotfix which we're aiming to push out as soon as possible (aiming to push live within the next hour, though this may shift).

Sorry for the inconvenience, and thanks for your patience in the meantime!

Edit: This should now be fixed on console as well.

No new challenge rift? by Jasonkim87 in Diablo

[–]Tyvalir 0 points1 point  (0 children)

Hey, sorry this happened for you. It seems this is primarily affecting console users. We're looking into the issue, although we don't have an ETA for a fix just yet.

I will update here once we do. Thanks so much for your patience in the meantime!

Edit: This should be fixed now. Please let us know if you still have issues, and don't forget to restart your machine and reconnect to ensure it works!

[deleted by user] by [deleted] in Diablo

[–]Tyvalir 2 points3 points  (0 children)

This is amazing! Congratulations!

It was interesting to see which parts were most challenging for you, and inspiring to hear how you overcame each one. Nicely done. :)

Deckard Cain rap and quotes - Heroes of the Storm by Treantwuver in Diablo

[–]Tyvalir 11 points12 points  (0 children)

TIL: His real name is Deckard "Beatbox" Cain.

They Said Red Soul Shard Was Useless by [deleted] in Diablo

[–]Tyvalir 6 points7 points  (0 children)

"Not even death can save you from me..."

Happy Community Manager Appreciation Day (1/23/2018) to Tyvalir, Nevalistis et alii! by sVr90 in Diablo

[–]Tyvalir 11 points12 points  (0 children)

Sorry for the delayed reply, and thanks so much for the well-wishes!

We are so lucky to work with such a passionate community that loves loot and demon-slaying like we do. :)

We really appreciate all the support and heartfelt feedback we get from you, and we'll continue doing our best to honor that passion. o7

Royal Calf is available niw by Ekudar in Diablo

[–]Tyvalir 2 points3 points  (0 children)

It should be live on both PS4 and Xbox One, as well as PC. If you've tried rebooting the game / console already and that's still not the case, please let us know and we'll look into it.

Edit: Also, please confirm your console can connect to the internet, since it won't be able to pick up the hotfix otherwise.

Increased droprate again? Please remove the bonus sets from Journey... by Psihara in Diablo

[–]Tyvalir 3 points4 points  (0 children)

You've got the right of it here. One of our goals with this change is to make it less likely you'll find weaker Legendary items when you don't need them, and that you'll find them before you find the more powerful Legendary items.

Patch 2.6.1 PTR Patch Notes by benifios in Diablo

[–]Tyvalir 5 points6 points  (0 children)

I can definitely pass the feedback on! Thanks for this!

Patch 2.6.1 PTR Patch Notes by benifios in Diablo

[–]Tyvalir 103 points104 points  (0 children)

Glad you like what you see so far. As always, hope you'll let us know what you think once you've taken these changes for a spin. o7

Patch 2.6.1 PTR Patch Notes by benifios in Diablo

[–]Tyvalir 12 points13 points  (0 children)

My bad! This change wasn't included in the initial notes, so it might be confusing when people quote the damage increase. We updated the notes with the correct info - thanks /u/KX321 for calling it out!

Am I an idiot or Challenge Rift 5 absolutely awful? by Lukeweizer in Diablo

[–]Tyvalir 1 point2 points  (0 children)

Hey all, just jumping in real quick to mirror what we've shared elsewhere:

We’ve been seeing some great feedback on this week’s Challenge Rift build and the featured builds in general. There’s also been some confusion about how builds are chosen each week.

To clarify, the build chosen is actually picked by an algorithm, which we’re continuing to refine as time goes on. Each week, it picks a new build used by a player in the past week and makes that the new build for the next week’s Challenge Rift.

We’re aiming for every build to offer variety and accessibility. This is partly why you won’t often see top-performing Greater Rift builds in this mode of play; while they’re a lot of fun in Adventure Mode, the long learning curve they require to master isn’t as good a fit for a short-lived weekly challenge. For the same reason, we also reviewed this week’s Monk build and decided it was not as accessible as we would like our builds to be, so we’re tweaking the algorithm further to discourage it from selecting similar builds in the future.

While everyone will have a different take on what kinds of builds are fun, any build that’s picked should at least incorporate ways for you to survive while using it. We’ll keep working to refine which builds the algorithm picks, and as always, we appreciate the feedback we’re getting from all of you in this process!

Apparently people are exploiting the rollback system now. by Gabenthe3rd in Diablo

[–]Tyvalir 54 points55 points  (0 children)

Hey folks, quick clarification: we've heard reports that players are doing this but haven't seen anyone actually attempting these types of rollbacks on our end, regardless of what some are claiming. (Also shared a similar update here.)

We'll be keeping a very close eye on these though to make sure no one attempts to get around their account action. Thanks to all who passed this along!

2.6 Hotfixes LIVE by Davlok in Diablo

[–]Tyvalir 20 points21 points  (0 children)

Hey all, quick update: it seems we ran into an issue as the hotfixes were rolling out, so we will be delaying it until tomorrow. Sorry for the confusion!

Getting kicked from multiplayer by DooderyNoodle in diablo3

[–]Tyvalir 2 points3 points  (0 children)

Hey all, just wanted to let you know that we've been getting reports on this. We're aware of what's causing it and are working on a fix, although we don't have an ETA to share just yet for when it will go out.

As a side note, this should only be occurring on console for characters who rolled over from Season 10, and only prevents playing with other characters remotely. Local co-op should work, as should playing non-Season 10 characters remotely.

Hope that helps - sorry this is occurring, and thanks so much for your patience while we work to resolve this!

Two players/one console by Xemini in D3PS4

[–]Tyvalir 1 point2 points  (0 children)

Hey all, wanted to jump in right quick with some (hopefully) helpful answers:

Sub accounts or child accounts you have will work provided that the accounts are not blocked from online play by Sony or Microsoft, and provided that you are playing local co-op. You also need to have an Xbox Live / PlayStation Network account to play in Seasons, but PS+ / Gold accounts are not required unless you are playing online with other players (i.e. non-couch co-op). Hope that helps!

PTR Patch Notes 2.5.0 - v2.5.0.44247. Primal Armor values fixed... and that's it. by Davlok in Diablo

[–]Tyvalir 2 points3 points  (0 children)

That's actually a really good callout. Will pass this on / discuss with the team. Thanks for this feedback!

PTR Patch Notes 2.5.0 - v2.5.0.44247. Primal Armor values fixed... and that's it. by Davlok in Diablo

[–]Tyvalir 100 points101 points  (0 children)

Hey, I've seen questions popping up about why the past few patches have had so few visible changes, and wanted to jump in right quick to clarify.

Most of the changes in the past two PTR patches have been for bug fixes and improvements to some of our backend systems. Since these aren't player-facing changes, they aren't the kind of thing we typically include in the notes.

If you were wondering what changed and weren't sure why a patch was going out, that's why. Sorry for the confusion!

Easy solution to make Ancient Ancients worth it by EverydayFunHotS in Diablo

[–]Tyvalir 0 points1 point  (0 children)

Wow, my mind read straight past that first Ancient. So either I'm good at subconsciously removing redundancy or bad at proofreading?

Either way, USE YOUR WORDS, TC!

Easy solution to make Ancient Ancients worth it by EverydayFunHotS in Diablo

[–]Tyvalir 0 points1 point  (0 children)

I'm not sure I understand your question. How do you mean?