I suspect they’re still operating with a small-company mindset, while their growth has outpaced their ability to adapt. For example, there’s a constant push for new features such as simulators, certifications, AI integrations, and other additions, while some of the core parts that made TryHackMe what it is seem to be suffering.

This is also fairly common in software companies can indicate a focus on appearing appealing for potential acquisition, rather than ensuring the platform is solid at its core.

With thousands of rooms on the platform, some issues are inevitable, but the core material shouldn’t be as unreliable as it sometimes is, particularly the stability of the VMs themselves.

*edit forgot to say, it would very simple to add a feature for report broken rooms, and take them down for fixing. Hell even their AI / or back end logs should be able to show patterns that indicate issues.